IT Service Desk Engineer (Birmingham)
- Hiring Organisation
- Dignity Funerals Limited
- Location
- Sutton Coldfield, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
software, telephony and connectivity issues. Diagnosing and resolving technical issues at first point of contact wherever possible. Managing incidents and service requests through the ITSM system. Supporting users remotely and on-site across Dignity locations when required. Maintaining excellent communication with users throughout the support process. Identifying recurring issues ...