1 of 1 Permanent Project Management Jobs in Swanscombe

hour We are looking for a detail-oriented Customer Service Manager to oversee and manage customer service operations within our IT & Consultancy services company. This role focuses on effective management of customer enquiries and smooth coordination with our technical team to ensure excellent service delivery. Key Responsibilities: Manage the day-to-day handling of client enquiries via phone, email … trends or recurring issues and contribute to continuous service improvement efforts Ensure adherence to company service standards and policies in all customer interactions Qualifications: Minimum of a degree in Management, Project Management, or a related field Proven experience in customer service with an emphasis on operational management Strong organizational skills and attention to detail Excellent communication More ❯