Service Delivery Manager
- Hiring Organisation
- Neoci Ltd
- Location
- Swansea, West Glamorgan, Wales, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £45,000 per annum
public sector customer, taking ownership of the ongoing delivery and continual improvement of services. Working closely with the customer and internal technical, operational and commercial teams, you'll ensure contractual commitments are met, service performance is continuously enhanced, and the customer receives an exceptional experience throughout the partnership. This … highly visible, customer-facing role requiring strong stakeholder management, commercial awareness and a proactive approach to driving service excellence. Key Responsibilities Act as the dedicated Service Delivery Manager for a major public sector customer Build trusted relationships with key customer stakeholders, acting as their primary operational contact Take ...