ensuring the smooth operation of our IT & Systems and the essential support to our colleagues. You apply your technical skills, problem-solving abilities, and customerservice expertise to resolve issues promptly and effectively. You thrive in a fast-paced environment, enjoy troubleshooting technical challenges, and have a passion … IT Support Provide timely 2nd line remote technical support to internal users for all desktop/laptop equipment and application queries and incidents, ensuring service levels are maintained to the highest standards. Provide excellent levels of customerservice and ensure service levels are maintained to the … initiatives by carrying out technical/administrative tasks. Assist with User Acceptance Testing (UAT) and other agreed application maintenance tasks. Make recommendations on how service levels and infrastructure working practices may be improved to enhance productivity or reduce downtime. Capture user feedback for subsequent analysis to inform future application More ❯
and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to … million card tirnover within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customerservice and boarding teams to resolve … customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required More ❯
and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to … million card tirnover within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customerservice and boarding teams to resolve … customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required More ❯
Job Title: IT Customer Support Advisor Location: Swansea, Wales Salary: £25'000 to £28'000 Working Pattern: 37.5 Hours Per Week (Hybrid) Who We Are We're one of the largest adult social care providers in the UK today - and we plan to keep growing and benefiting more lives. … part in ensuring the smooth operation of our systems and essential support to our colleagues. You apply your technical skills, problem-solving abilities, and customerservice expertise to resolve issues promptly and effectively. You thrive in a fast-paced environment, enjoy troubleshooting technical challenges, and have a passion … for delivering exceptional service. Your Responsibilities Provide timely 1st line technical support to internal users for IT queries and incidents, ensuring service levels are maintained to the highest standards. Create, delete, and amend user accounts across all systems. Identify, investigate, and resolve basic IT issues efficiently, offering basic solutions More ❯
being Scheme Key Skills required A technical background in the electrical industry. Good all-round knowledge of Fire & Security Systems. Experience of front-line customer contact preferred. An ability to deliver exceptional customerservice What the role Involves: Maintain Fire & Security Systems in your assigned area Respond … to service calls on all types of Fire & Security systems Plan & respond to routine & reactive call visits in your area Maintain effective communication with customers when planning site visits Maintain your stock levels with support from the Stores team Working on systems such as Fire : Gent, Notifier, Kentec, Ziton More ❯
areas £30,000-£36,000 Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customerservice skills … wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand by More ❯
demand. In this role you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high-quality service to customers. This role is a good fit for computer science graduates or software developers looking to move into an organisation that prioritises career More ❯
demand. In this role you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high-quality service to customers. This role is a good fit for computer science graduates or software developers looking to move into an organisation that prioritises career More ❯
