the customer experience net promoter score. As the Technical Solutions Engineer, you will be responsible for understanding the client's needs, documenting the requirements and designing tailored technical solutions fit for purpose. We need someone who understands software as a service implementation, has an analytical and technical mind … the primary technical point of contact during project implementations. Build and maintain strong relationships with customers, ensuring their technical needs are met. Understanding and gathering customer requirements. Implementing tailored SaaS solutions to meet customer needs. Identify opportunities for improving implementation processes and customer workflows. Support testing cycles, diagnose and More ❯
the customer experience net promoter score. As the Technical Solutions Engineer, you will be responsible for understanding the client's needs, documenting the requirements and designing tailored technical solutions fit for purpose. We need someone who understands software as a service implementation, has an analytical and technical mind … the primary technical point of contact during project implementations. Build and maintain strong relationships with customers, ensuring their technical needs are met. Understanding and gathering customer requirements. Implementing tailored SaaS solutions to meet customer needs. Identify opportunities for improving implementation processes and customer workflows. Support testing cycles, diagnose and More ❯
Implementation/Configuration Engineer to join their Technical Services team. You will be expected to work in a consultative manner to understand client requirements and translate these into functionality. As an Engineer you will also be expected to support the wider customer implementation, for example, troubleshooting, solution design … the primary technical point of contact during project implementations. Build and maintain strong relationships with customers, ensuring their technical needs are met. Understanding and gathering customer requirements. Implementing the core solutions to meet customer needs. This can include SaaS configurations, integrations with call centres, CRM and transactional systems, as More ❯
