Amazon Connect Engineer
- Hiring Organisation
- Vallum Associates Limited
- Location
- Swindon, UK
pass up this chance, apply quickly if your experience and skills match what is in the following description. Design, develop, and implement Amazon Connect based omni-channel contact center solutions Build and manage contact flows, IVR, routing strategies, queues, and agent experiences (CCP/UI) Develop backend integrations using … Lambda, API Gateway, DynamoDB, S3, Kinesis, & REST APIs Implement AI/ML-driven automation using Amazon Lex, Contact Lens, Transcribe, Kendra services Support CI/CD pipelines, Infrastructure as Code (Terraform/CloudFormation), and DevOps practices Monitor, troubleshoot, and optimize production environments, ensuring alignment with enterprise standards ...