as the voice of the customer within Semrush, advocating for improvements and enhancements based on customer needs and feedback. Stay informed about customer strategic objectives, relevant industry conditions, and competitiveintelligence to identify opportunities and risks. Opportunity Identification: Spot opportunities for deeper alignment between the customer and Semrush. This includes surfacing upsell opportunities, uncovering new points of contact … More About Our Company Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing. We've been developing our product for 17 years and have been awarded G2's Top 100 Software Products, Global More ❯
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. … win' as part of the Account team by architecting compelling solutions to address a customer's key work management challenges, and present a desired future state and deliver a competitive advantage with measurable outcomes. You will also serve as the subject matter expert in talent acquisition and form great partnerships, both internally and externally, with customer success as the … new feature benefits, script development, checklists, and other resources to assist in the advancement of demo skills and product implementation for the entire team. Continuously leverage internal learning and competitiveintelligence Understand industry verticals, department verticals, and challenges facing specific buyer personas within SmartRecruiters's target market Develop a repertoire of client stories to convey the value of More ❯
sales engineering, product management, and implementation to ensure seamless client success. Engage senior stakeholders within hotels, restaurants, and hospitality groups to understand their business goals. Provide actionable insights and competitiveintelligence to influence product strategy. Represent the company at key industry events and trade shows. Partner with marketing to refine campaigns, messaging, and lead-generation strategies. Essential Experience More ❯
to improve customer success at all levels in the customer organization. Develop and deliver business plans to address customer and prospect priorities and critical needs. Convey public and acquired intelligence about customer technology footprints, strategic growth plans, technology strategies and competitive landscape and trends Introduce domain product and service experts/specialists while maintaining account oversight. Own account … multiple levels – executive sponsors, influencers and decision makers. Lead large scale transactions to close large scale deals Build pipeline, forecast business, lead the internal team, communicate key updates and competitive intelligence. Exceed quarterly and annual new and expansion software subscription, renewals, professional service and training business goals. We're excited about you if you have: Minimum 5+ years of … PTO Policy Support work life balance with Unplugged Days Flexible WFH Policy Mental & Physical Wellness programs Phone and Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits and Competitive Packages Paid Volunteer Time Employee Resource Groups EEO/VEVRAA More ❯
