1 to 1 of 1 Permanent IT Support Jobs in Swindon with Remote Work Options

IT Support Engineer required by our large client in Swindonon a hybrid working basis with occasional travel to sites in the Southwest. The IT Support Engineer will join a small team of 4 responsible for supporting 600+ users across multiple sites. The IT Support Engineer will offer a full range of support services including infrastructure and application support, end user computing and support of our clients internal systems. Main Responsibilities: Work as part of a team as a single point of contact for all support requests (incident and service … Incidents/problems in line with the agreed SLA’s. To follow up on ticket statuses to requestors and communicate progress promptly. Arranging external support with the third-party vendors where issues cannot be resolved in-house and escalate when necessary. Establishing a good working relationship with colleagues and more »