Junior IT Support Technician
- Hiring Organisation
- The Children's Trust
- Location
- Tadworth, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,677 per annum
requests are recorded and actioned. Carry out frequent reviews of the unassigned ticket queue, taking ownership of tickets, escalating urgent issues, and applying appropriate SLA categories. Handle all documentation and sensitive information confidentially and in line with data protection requirements. Create, update, and maintain knowledgebase articles to support end users ...