Customer Care Specialist
- Hiring Organisation
- De Nora
- Location
- Tamworth, Staffordshire, UK
smoothly from quotation through installation and beyond. You'll own customer relationships, drive repeat business and upselling, maintain critical data accuracy across SAP and Salesforce, and own KPIs that directly impact customer satisfaction and revenue. Main Tasks and Responsibilities The key duties of the role are: Providing service quotations … calls and re-new/replacement of contracts, obtaining repeat orders and upselling. Inputting of data into SAP Package. Data input and administration of Salesforce CRM system Process and distribution of stock and progress chasing service purchase requisitions to meet required deadlines Maintaining records, filing and efficient methods of information ...