2nd Line Support Engineer
- Hiring Organisation
- Digital Waffle
- Location
- Tamworth, Staffordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £38,000 - £42,000 per annum
Title: 2nd Line IT Support Engineer Location: Tamworth Salary: £38,000 - £42,000 We are seeking an experienced 2nd Line IT Support Engineer to provide advanced technical support across a fast-paced business environment. This role acts as an escalation point for 1st line support … problems, and supporting core infrastructure and business systems. Collaboration with the wider IT team is essential to maintain high service levels and continuously improve support operations. Key Responsibilities Act as the escalation point for 1st line support, managing complex or unresolved issues through to resolution Perform advanced troubleshooting ...