Engineer - Level 2 Help Desk (Field/Office)
Taunton, England, United Kingdom
ZipRecruiter
and tasks on time and within budget. Understand SLAs in a production environment and proactively meet them. Review and update service requests daily, providing status updates and ensuring accurate data entry into ticketing systems. Assist the Managed Services team with support requests such as helpdesk, NOC, backup, and alerting, especially during downtime. Assist the Break/Fix team More ❯
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