2 of 2 Permanent Line Management Jobs in Taunton

Service Management Lead - up to £59,000- Hybrid working (Taunton Based) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a unique civil service organisation. Their highly specialised focus leads to very interesting roles with a huge scope for learning and development. We are supporting … them to recruit a Service Management Lead who has experience implementing ITIL frameworks and liaising effectively with other business areas whilst managing and reporting on SLA's. This role will require Security Clearance so the successful candidate will have lived in the UK for the past 5 years. What … the Service Management Lead will be doing . You will be working to define the ITSM Framework and strategic roadmap alongside the Head of IT Service Delivery. You will be delivering the day to day service level management for the organisation. Line Manage 2 Service Managers Establish More ❯

when necessary – e.g., holiday, sickness, busy periods Log call details using the call logging system within agreed timescales Report reoccurring faults to enable proactive management of such faults Share expertise and technical information with team members Build relationships with key stakeholders within KMDS accounts at all times Ensure boot … site. Work and conduct should always align with Kyocera core values and philosophy. Any other tasks related to technical support as directed by your line manager Knowledge, Experience & Skills Previous experience of working in a field technical support environment preferably within the MFP/copier/print arena City More ❯