IT Support Apprentice
Taunton, England, United Kingdom
Professional Apprenticeships
chat * Qualifying, assigning and documenting the problems raised by customers into service tickets; * Responsible for handling service requests which relate to all technology including; Microsoft 365, workstations, servers, printers, networks, and vendor-specific hardware and software * Provide remote and telephone support for client networks and applications. *Person Specification (desirable … Knowledge of Windows Desktop Support and Microsoft Office 365 management and administration (desirable) * You will have demonstrable experience of working with the following technologies: * Microsoft 365 Administration & support. This should include the ability to troubleshoot basic problems and perform basic changes * General IT Administration and Support more »
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