3 of 3 Permanent Customer Service Jobs in Telford

Telford. The role of the Network Planner will be to plan and execute collection and delivery schedules via the most cost-efficient means, in line with the business objectives, customer service levels and current legislative requirements. Monday - Friday PM Shift 52.5 hours per week Salary dependant on experience Additional benefits: Life assurance Pension Exceptional Fleet Opportunity for training … and development (CPC training) Full Uniform and PPE Onsite Parking Cycle to work scheme Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years' service) Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out) Job Role : Make full use of all IT systems, TMS and customer portals to … ensure efficient fleet and employee deployment. Fully utilise all vehicles to ensure accurate and appropriate allocation of drivers/vehicles/trailers/customer deliveries and backloads. Work closely with the Workshop to ensure vehicles and trailers are available to support the transport requirement, service scheduling is built into the plan and advise the operation in a timely More ❯

Role: Service Delivery Analyst Location: Fully Remote (Initial 1 Week Induction in Birmingham) Salary: £35,000 - £45,000 Network IT are looking for a Service Delivery Analyst, someone who has exceptional experience in a SOC (Security Operations Centre) interfacing into clients and customers to ensure high standards of service delivery within the SOC. The successful candidate will … opportunity for someone who is a Level 1 or Level 2 SOC Analyst who is looking to use their technical expertise from a top-down perspective to ensure efficient service delivery of our client's SOC environment. Responsibilities To operates as a customer service intermediary in between the technical SOC environment and our client’s customer … as a point of escalation for incident resolution. Build and maintain professional relationships/rapports with critical client stakeholders. Curate, design and present concise and information data in monthly service reports. Experience Required Previous Security Operation Centre/SOC experience. Knowledge of SOC tooling (SIEMs, EDRs – e.g. Sentinel, CrowdStrike, Defender). A knowledge and understanding of common SOC threats. More ❯

site security team by being flexible and reliable to cover shifts as required, this includes working a variety of shifts. You will be responsible for providinga high level of customer service to visitors to the site, ensuring the safety of all visitors and completing patrols andremaining vigilant at all times. Dutiesinclude: Protecting the client's property, people and … bycomplying with legal requirements Contributing to team effort by accomplishing relatedresults as needed Acting as a first line support to customers and visitorsto site, providing a professional and friendly service Understanding the needs of our customer, respondaccordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full5-year employment checkable history Validfrontline SIA licence CCTV & DS CustomerService experience and confidence to handle conflict in a correctmanner Flexibleto meet the job requirements Excellentcommunication skills both written and verbal Smartappearance and be well-groomed Reliableand punctual Highlevel of enthusiasm More ❯