3 of 3 Permanent Customer Service Jobs in Telford

Good with customers and curious about technology? Bring your customer service experience to Enconvo - we'll help you learn the technical side, with full training, room to progress and your evenings and weekends free. Customer Support Co-Ordinator Telford Full-time, permanent - 37.5 hours per week … taking ownership of queries, providing first-line solutions and working with colleagues and suppliers on complex issues. You'll also identify opportunities to improve customer satisfaction and support business growth. What You'll Be Doing Resolve faults, billing queries, complaints, account support and service changes Provide first-line ...

Your new company Our client is a well-established and growing organisation seeking a Technical Customer Service Advisor to join their customer support function.This position plays a key role in delivering exceptional customer service whilst providing technical guidance and troubleshooting support to customers, installers … will act as a first point of contact for technical enquiries, ensuring issues are resolved efficiently and professionally whilst maintaining a high standard of customer experience.This is an excellent opportunity for someone who enjoys problem-solving, building customer relationships and supporting innovative products and services within a fast ...

someone who is logical, methodical and enjoys solving problems. You'll be comfortable managing multiple support requests while maintaining a high level of customer service. You'll ideally have: Strong problem-solving and troubleshooting skills Excellent attention to detail The ability to prioritise and manage multiple support cases … approach and determination to see issues through to resolution Excellent communication skills, with the ability to explain technical issues to non-technical users A customer-focused approach The ability to work effectively as part of a team Confidence communicating with people at all levels of an organisation A flexible ...