Permanent Customer Service Jobs in Telford

6 of 6 Permanent Customer Service Jobs in Telford

IT Service Analyst

Telford, Shropshire, West Midlands, United Kingdom
HMRC
To apply direct for this role please visit Civil Service Jobs and quote ref no. As an IT Service Analyst in the Robotics Live Service (RLS) team, part of HMRCs Chief Digital Product Office (CDPO) within the Chief Digital and Information Office (CDIO), you will play a pivotal role in ensuring the stability, performance, and continuous improvement … environment, ensuring that robotic processes run efficiently, securely, and with minimal disruption. Working closely with developers, business stakeholders, and IT operations, you will help identify and resolve incidents, manage service requests, and contribute to problem and change management activities. Your contributions will directly support the Automation Teams mission to deliver high-quality, scalable, and resilient automated services that drive … operational efficiency and improve customer outcomes. You will also be expected to contribute to service reporting, documentation, and continuous service improvement initiatives. Job description As a Robotic Live Service Analyst working in Robotic Process Automation (RPA) you will: Monitor, maintain and ensure the safe running of our virtual machines. Try to improve and enhance processes where More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Service Delivery Analyst

New Works, Telford, Shropshire, England, United Kingdom
Hybrid / WFH Options
Network IT
Role: Service Delivery Analyst Location: Fully Remote (Initial 1 Week Induction in Birmingham) Salary: £35,000 - £45,000 Network IT are looking for a Service Delivery Analyst, someone who has exceptional experience in a SOC (Security Operations Centre) interfacing into clients and customers to ensure high standards of service delivery within the SOC. The successful candidate will … opportunity for someone who is a Level 1 or Level 2 SOC Analyst who is looking to use their technical expertise from a top-down perspective to ensure efficient service delivery of our client's SOC environment. Responsibilities To operates as a customer service intermediary in between the technical SOC environment and our client’s customer … as a point of escalation for incident resolution. Build and maintain professional relationships/rapports with critical client stakeholders. Curate, design and present concise and information data in monthly service reports. Experience Required Previous Security Operation Centre/SOC experience. Knowledge of SOC tooling (SIEMs, EDRs – e.g. Sentinel, CrowdStrike, Defender). A knowledge and understanding of common SOC threats. More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

Field Service Engineer - EPOS

Telford, Shropshire, UK
Office Owls Recruitment Limited
or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯
Posted:

Ecommerce Operations Manager

Telford, Shropshire, UK
Everpool
digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯
Posted:

Dynamics 365 Architect

Telford, Shropshire, UK
Hybrid / WFH Options
Resourcing Group
flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯
Posted:

Business Development Manager

Telford, Shropshire, United Kingdom
212 Recruitment
experienced Business Development Manager or Sales Executive to join our clients busy team based in Telford. Our client is a well established, industry leading business providing a first rate service to customers up and down the UK. The role will predominantly be office based with occassional requirement to visit customer sites click apply for full job details More ❯
Employment Type: Permanent
Salary: GBP 40,000 Annual
Posted:
Customer Service
Telford
Median
£40,000