1 of 1 Permanent Escalation Management Jobs in Telford

advocate for automation, improve processes, and act independently when required-helping to scale and strengthen the function as demand complexity grows. Key Responsibilities Demand Management & Co-ordination Manage the flow of assigned Demand items from intake through to response submission and client commissioning Co-ordinate across multiple teams … visibility of demand status, allocation and fulfilment Support the production of client reporting and revenue tracking Liaison with the DPS DDS lead for operational management of the service. Enablement Facilitation Facilitation of regular meetings and daily Enablement stand-ups Facilitate attendance at DPS Deliverables & Requirements walkthroughs With specialist colleagues ...