Customer Success Executive
- Hiring Organisation
- Mentmore Recruitment
- Location
- Telford, Shropshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000/annum commission
relationships. Deliver outstanding customer service and resolve complex customer issues. Support customer onboarding, product adoption, renewals, and retention. Identify upselling opportunities where appropriate. Use HubSpot and other digital platforms to manage customer interactions. Collaborate with internal teams to improve customer outcomes. Produce customer reports and identify trends to improve products … resolving complex customer issues. Ability to manage priorities in a fast-paced environment. Confident using CRM systems and learning new software. Desirable Experience with HubSpot . SaaS, software, or subscription-based business experience. Experience managing customer renewals and retention. Knowledge of digital platforms or business applications. Experience within transport, logistics ...