2 of 2 Permanent Technical Support Jobs in Telford

Technical Support Assistant Telford, (on site) 08:00 to 17:00 Circa £28,000 plus benefits Objective To provide comprehensive technical support to customers network across all stages of the sales cycle, from pre-sales engagement to post sales technical support. Duties Collaborate closely with … Sales colleagues to proactively support products and projects, anticipating potential issues and escalating them to management Take full ownership of technical issues, including their management, resolution and escalation. Accurately document and track all technical issues using central systems (Salesforce/FTIE/ETO), ensuring timely updates ...

ready to take your career to the next level? This is an exciting opportunity to join a forward-thinking company as a Technical Support Engineer. Offering a dynamic and collaborative environment, this role is perfect for someone who thrives on solving technical challenges and delivering exceptional support. … flexibility to work from home, this position offers both professional growth and a fantastic work-life balance. What You Will Do: - Provide proactive technical support to customers and sales teams, anticipating and escalating potential issues to management and technical teams. - Take ownership of technical issues, managing ...