2 of 2 Permanent Customer Service Jobs in Tewkesbury

Guest Services teams at a high-profile Shopping Centre in the Heart of Tewkesbury. Due to nature of this role, and ongoing commitment to service excellence, we are keen to hear from people with similar experience with a good understanding of security, cleaning and guest services. ABM Services operate … We also concentrate on getting the job done to the highest standard and everything we do is backed up by the quality of our service, our proactive relationship with the client, the creativity of our ideas and the direct approach we take. KEY RESPONSIBILITIES: To manage the delivery of … continual basis and to suggest new initiatives to ensure continuous improvement and best practice are continually delivered Provide professional support to the business in service related matters and to the client in all contract matters To control the delivery of the staff rosters, completion of payroll and correct manning More ❯

and reporting for non-conformances (NCR), deviations and complaints. Act as first point of contact for all quality issues maintaining the highest level of customer service. Oversee and manage CAPA (Corrective and Preventive Action) processes, ensuring timely resolution of quality issues and providing feedback to production/engineering. Lead … to all bank holidays. Up to 6% Pension contribution. 2 x Salary Life assurance. Full company sick pay for nine weeks (after one year service). Company EAP provided through ‘Wisdom, Health Assured'. Career development and growth mentoring. Overtime available. Canteen with free tea and coffee. Family run More ❯