2 of 2 Permanent IT Support Jobs in Tewkesbury

We are seeking a proactive IT Support Analyst to support the IT Operations of a well-established, growth-oriented business based in Tewkesbury. This is a hands-on role working closely with the IT Manager, external support providers, and internal teams, offering excellent opportunities for development and progression. The IT Support Analyst … will be responsible for: Provide responsive 1st and 2nd line support across the business Assist in managing IT systems, hardware, mobile devices, and telephony Liaise with third-party IT providers and support company-wide projects Troubleshoot and maintain desktops, laptops, printers, networks, and servers Develop management reports using SQL and Excel For the IT Support Analyst position, experience gained in a similar role is required with skills in the following: Relevant IT, Business or Project Management qualification (or equivalent experience) Strong knowledge of Office 365 (Teams, SharePoint, OneDrive, Excel) Experience with Excel and Visual Basic (VB) programming and macro skills Familiarity with SQL and systems integration Excellent communication, organisation, and problem-solving skills More ❯

Job Title: IT Support Specialist Job Overview We are seeking a skilled and proactive IT Support Specialist to join our team. The ideal candidate will be responsible for ensuring the smooth operation of our technology infrastructure by installing, maintaining, and troubleshooting hardware, software, and networks. This role requires strong technical expertise, problem-solving skills, and the … ability to provide excellent support to end users. Key Responsibilities Install, configure, and upgrade software applications and systems. Establish, monitor, and maintain reliable networks and IT systems. Troubleshoot technical issues, identify root causes, and implement effective solutions. Conduct regular system maintenance checks to ensure performance and security. Repair and restore hardware, software, and network components as required. Provide … comprehensive IT support and services to staff, ensuring minimal downtime. Manage hardware and software lifecycles, including maintenance, updates, and replacements. Offer end-user support, training, and guidance to resolve technical challenges. Plan and execute IT-related projects, ensuring timely delivery and adherence to goals. Qualifications & Skills Proven experience in IT support, system administration, or More ❯