Technical Support Engineer
- Hiring Organisation
- Downtown Recruitment
- Location
- Thame, Oxfordshire, United Kingdom
- Employment Type
- Permanent
Based in Thame, Oxfordshire. Duties: Provide first line telephone and remote technical support to customers. Log, manage and update support cases accurately within the CRM system. Investigate technical issues and escalate unresolved cases when required. Keep customers informed with clear and professional communication throughout the support process. Work closely with ...