7 of 7 Permanent 2nd Line Support Jobs in the Thames Valley

2nd Line IT Support Engineer – MSP Experience Required Our client — a fast-paced Managed Service Provider (MSP) supporting a diverse portfolio of business clients — is looking for an experienced 2nd Line IT Support Engineer who thrives in a client-centric … enjoy solving complex technical challenges, and want to work with modern technology and a varied client base, this role will suit you perfectly. Role: 2nd Line IT Support Environment: Managed Service Provider (MSP) – prior MSP experience is essential Career: Hands-on technical role with real ...

client is seeking an experienced 2nd Line Support Engineer to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This … your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently. Additional responsibilities include delivering ...

problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in the Bracknell area, is looking for a talented 2nd Line Support Engineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd … Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st/2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing ...

stakeholders. You will have exceptional interpersonal skills and be able to deal with stakeholders at all levels You will have a detailed IT Support or Service Desk background and being used to picking up incidents and issues from 1st line support team, with strong ...

stakeholders. You will have exceptional interpersonal skills and be able to deal with stakeholders at all levels You will have a detailed IT Support or Service Desk background and being used to picking up incidents and issues from 1st line support team, with strong ...

believe in hiring strong technical talent and then supporting that talent to grow with us. Right now we are looking an ambitious technical support professional with a passion for customer service excellence who wants to take their career to the next level and make a real difference … world with your focus on UK and European customers. They mostly use cloud hosted solutions with some on-premise and require remote support for all of their questions and issues. This role will support all aspects of system use and will involve complex problem solving, issue ...

Can you get to the heart of a user's technical issues? Do you intuitively grasp the workings of SaaS based application software? Do you get a buzz from solving that ticket? We are Preservica ...