1 of 1 Permanent CSOC Jobs in the Thames Valley

Infrastructure Engineer

Hiring Organisation
Thales Group
Location
Asthall Leigh, Oxfordshire, UK
Employment Type
Full-time
Dashboards and maintain call queues at acceptable level adhering to IS charter for call resolutionFollow agreed processes for EUC, change, service desk interaction, CSOC, project DDQS, IVVQP, SDVLA and business engagement. Troubleshooting on service issues and represent EUC at Incident Post Mortem and Change meetings. Monitor EUC systems ...