2 of 2 DemandTrendPermanent Client Engagement Manager Jobs in the Thames Valley

Client Engagement & Support Manager UK (Hybrid/Flexible Hours) | 🕒 Full-time | 💼 SaaS/Investment & Wealth Management Tech Salary: Up to £70,000 Annapurna Recruitment is partnering with a growing technology business in the investment and wealth management space to find a Client Engagement & Support Manager . This is a pivotal, client-facing leadership … satisfaction levels. You’ll manage both the Application Support and IT Operations teams, oversee SLAs, and act as the trusted liaison for key accounts. What You’ll Do Lead client engagement : Build trusted relationships, handle escalations, and maintain transparency throughout issue resolution Manage support teams : Oversee global Application Support Analysts and IT Operations, ensuring tickets are triaged, resolved … in troubleshooting Drive operational excellence : Coordinate upgrades, maintenance, and IT processes to ensure high system availability Spot growth opportunities : Identify potential upsells, cross-sells, and service improvements within the client base What You’ll Bring 7–10 years’ experience, including 3+ years in a client-facing role (Customer Success, Account Management, Technical Project Management) and 2+ years leading More ❯

customers globally. LotusFlare also owns a market leading eSIM travel product, Nomad. It provides global travelers with high-speed, affordable data connectivity in over 200 destinations. As a Senior Client Engagement Manager at LotusFlare, you will lead the day-to-day delivery of complex projects while building a trusted relationship with the clients. Your role is to … oversee a portfolio of LotusFlare’s customers, guiding the client and team members towards successful project execution and achievement of overall project goals. You will work directly with clients and take ownership of the overall project and its outcomes. RESPONSIBILITIES Manage the overall implementation and delivery of digital solutions leveraging our SaaS platform and its integration within the clients … Global Delivery Team, share experiences and develop the project management discipline: simplify processes, methods, and tools Aid in product design and product development Build and lead a team of client engagement managers serving our clients REQUIREMENTS Bachelor’s degree from a top-tier university; advanced degree or MBA is preferred 15+ years of experience in complex program management More ❯