18 of 18 Permanent Collaborative Working Jobs in the Thames Valley

Dynamics CRM for partner and supplier equipment Scheduling the following activities: Emergency call outs Routine Maintenance PPM visits Urgent Field Corrective Action & ECR requirements Collaborative working with the field service engineering team to meet customer requirements Escalation of customer issues Inventory management Continually strengthen and develop relationships with … training including Health and Safety training KEY SKILLS AND EXPERIENCE: Comprehensive skills in Microsoft Dynamics and Microsoft Office Suite Minimum 2 years’ experience of working in a customer service environment working towards KPI targets KPI report writing experience for customer accounts Strong communication skills Highly skilled in English ...

Support Engineer to join a well-established organisation that values professionalism, development, and long-term stability. This role offers a supportive working environment, exposure to a broad technical estate, and the opportunity to develop your skills within a forward-thinking IT team. You will play a key role … issues are resolved within agreed timescales Maintain accurate IT documentation, asset registers, and user guides in line with best practice Key Requirements Previous experience working in an IT support or IT Technician role Good working knowledge of Windows OS, Microsoft 365, and basic networking principles Experience troubleshooting hardware ...

degree (required). Confident, clear communicatorespecially over the phone. Strong problem-solving skills and a customer-first mindset. Ability to work well in a collaborative, process-driven environment. Role Requirements Office-based position applicants must live within 45 minutes and be able to drive . Full right to work ...

This is not a role for someone looking to coast - the successful candidate will need energy, commitment and a strong work ethic to succeed. Working Style This is primarily an office-based role , with the Wokingham office as the daily base when not visiting customers. Even where meetings take … that the successful candidate will return to the office where practical. The organisation operates with a flat structure, constant communication and a highly collaborative working culture. Key Responsibilities Develop and grow end-user accounts across corporate and commercial sectors Identify and win new business through proactive engagement ...

support, varying hardware, and software platforms, with a speciality in Application Support products Ability to manage workloads, prioritise effectively, and deliver consistently against SLAs Collaborative working style, comfortable partnering with cross-functional teams A drive for continuous improvement, seeking opportunities to enhance processes and reduce repeat issues Familiarity ...

seeking an accomplished Genesys Cloud CX Specialist. This is an exciting opportunity to shape large-scale customer experience transformations for major enterprise clients while working with one of the most innovative cloud platforms in the industry. Key Responsibilities Lead end-to-end Genesys Cloud CX workstreams within complex enterprise ...

ThisisagreatopportunityforabrightSTEMgraduatewho'slookingforacareerinDataScienceorEngineeringafter12-18monthsforprogression. YoumustbeabletodrivetoGerrardsCrossandyoushouldlivenomorethan45minsawayfromtheiroffices. TheroleistechnicalsoanITqualification/degreeisrequired KnowledgeofthefollowingApplicationSupport/Windows/Databases/RemoteAccessToolsAhands-onandenthusiasticpersonwhoisquicktolearn SQLexperiencedataquery Workeffectivelywithahighdegreeofautonomy Excellentinterpersonalandcommunicationskillsandenjoyworkinginafast-pacedenvironment Youwillbeworkingoninterestingandchallengingproblemsinthehealthcaresectorandcontributetosolvingreal-worldproblems. Roles&Responsibilities Theyarelookingtobuildateamofexperienced,collaborative,supportengineerswhowillworktogethertoprovideenterprise-levelassistance.Wehavemanycustomerswhorequireclosesupporttoensuretheyhaveanexcellentexperiencewithourproducts. Youwillbefocusingonworkingdirectlywithourcustomerstoidentifythenecessaryactivitiesrequiredtocompleteeachclientsimplementationandensurethattheactivitiesareperformedinatimely,high-qualitymanner. Theyareafriendlyandopenmindedteam,andwerelookingforpeoplewhowillthrivebycollaboratingandimplementingimprovementstoourapproachtosupport. Roles&Responsibilities Takeincomingsupportcallsfromcustomersandprovideassistanceasrequired. MonitorincomingsupportticketsandensureresponsewithintheagreedSLAs. Analysecustomerissues,diagnoseandresolvewherepossible. Escalatetheissueforassistancefromthedevelopmentteamifrequired. MaintainandtrackandclosesupportissuesonJira. Installandcustomiseapplicationsfornewcustomers. Runtrainingsessionsfornewusers. Testbugfixesreleasedbythedevelopmentteambeforedeliverytothecustomer. Excellentcommunicationskills,bothverbalandwritten,withtheabilitytoconveytechnicalinformationclearlytonon-technicalusers. Aproactiveapproachtoproblem-solvingwithstronganalyticalskills. ...

build rapport with all types of customers Strong attention to detail and problem-solving ability Flexible approach to travel and occasional overseas-friendly working hours Full UK driving licence Desirable Experience with estimating software, CNC software, or similar systems Previous training or customer-support experience Benefits Competitive salary based ...

they experience the full value of our products from day one. This is a fantastic opportunity for an ambitious project delivery professional who loves working with customers, thrives in a dynamic environment, and wants to contribute to the success of a growing team. What Youll Be Doing Leading complex … implementation projects, ensuring timely, high-quality delivery. Working closely with senior client stakeholders to understand priorities and drive successful outcomes. Managing multi-workstream projects with confidence and structure. Navigating challenges, mitigating risks, and ensuring clear communication throughout the project lifecycle. Building strong, trusted client relationships by acting ...

Escalate complex customer issues where required Maintain CRM records for newly installed equipment Support inventory management processes Business Relationship Management Build and maintain strong working relationships with customers and service partners Monitor supplier performance against contractual service levels Compliance & Training Participate in required training programmes Report regulatory concerns appropriately … Follow health, safety and environmental procedures Essential Skills & Experience: Strong working knowledge and practical experience using Microsoft Dynamics CRM (essential and critical) Proficient in Microsoft Office Suite Minimum 2 years’ experience in a customer service, coordination or scheduling environment working to KPIs Experience producing KPI or service performance ...

Development Manager will play a key role in expanding our client base and securing new opportunities within the power utilities and civil engineering sectors. Working closely with senior management, you will identify prospects, prepare bids, support tender submissions, and help shape the company s commercial strategy. This hands … equivalent experience). Relevant commercial, sales, or business development training or certifications (desirable). APMP or similar bid management certification (advantageous). Desirable Experience working with common contractual agreements NEC, FIDIC, etc. Knowledge of civils works related to cables, substations, and utility infrastructure. Experience setting up CRM systems ...

objectives and strategy through the delivery of secure, supportable and scalable on-premises, cloud and hybrid data and reporting platforms. We offer a hybrid working arrangement with 2 days per week in our office in Milton Keynes. Key Responsibilities: Lead the Group Data Platform product strategy and roadmap, aligning … team dependencies are highlighted and met. Works with the Data Director to highlight and manage Risks and Issues Experience and Skills Required: Proven experience working as a product owner or similar role Experience of JIRA and Confluence Strong understanding of product management practices? Understanding of Cloud Development, Data Modelling ...

Project Manager – 12 month FTC We are seeking a proactive and commercially minded Project Analyst/Manager to support projects from initial inception and RFP stage through to delivery and close-out. This role is ...

bring and can push back should things not make sense or align. You will therefore love getting into the detail and building those trustworthy working relationships. Note: this is a hybrid role so you will need to be able to comfortably commute to our Head Office in Abingdon, Oxon … days per week. You will bring previous experience in a Product Owner role, and you will be used to working with Scrum Masters, Developers and QAs. It is likely you will have a CSPO qualification and be familiar with Agile and SAFe methodologies. Previous sector or specific Product experience ...

performance engineering organisation based in Banbury, Oxfordshire. This is a genuinely autonomous role where you'll be the sole cyber security specialist within a collaborative engineering team. You'll have the freedom to shape the cyber security function whilst working on a 50/50 split of project ...

Part time (17.5 hrs/wk), fixed term for up to 12 months Based Horizons (Reading, Berkshire) with up to two days per week working from home Salary up to £17,000 pa (£34,000 FTE pa) plus benefits A brilliant opportunity has arisen for someone to join … digital strategy. You will play a vital role in ensuring the successful delivery of technology services, supporting procurement activity against approved budgets, and working collaboratively with teams across the University. Your accountabilities and responsibilities include: Support budget management by monitoring expenditure, assisting with forecasting, and ensuring procurement activity aligns ...

Job Title: Data Cabling Engineer Location: London Employment Type: Full-time Salary: £35,000 - £42,000 - Total Package One of our clients are actively looking for a Cabling Engineers to service their clients across London. ...

spend Support or lead a range of Procurement project activity Support the implementation of the Third Party Risk Management framework Build constructive working relationships with suppliers, negotiating to deliver results. Key Skills & Experience: You will have proven experience and achievements in end to end Professional Services and IT Procurement … Commercially astute and knowledgeable in negotiating and drafting of supplier contracts. Strong influencing and relationship building skills Adaptable with a positive approach MCIPS or working towards preferred Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain ...