As a senior member of the GBS team, the Service Management Lead is responsible for overseeing the operational performance of the partners, ensuring alignment with business needs, and driving continuousimprovement across service delivery. Acting as the key interface between the GBS operations and the business stakeholders, this senior member of the GBS function is responsible for … KPIs, OLAs/SLA). Measuring and tracking service demand and consumption, monitoring trends and ensuring the partner remains responsive to changing business need. Monitoring innovation/impact of continuousimprovement initiatives Reviewing measures with the provider and service recipients/functions, gathering feedback and ensuring improvements are implemented effectively What You'll Get People are at … management and support stakeholder engagement Analyse service demand and consumption trends to ensure responsiveness to evolving business needs. Maintain dashboards and reporting tools to provide visibility into service health. ContinuousImprovement & Innovation Monitor the impact of innovation and continuousimprovement initiatives. Collaborate with partners to identify and implement service enhancements. Promote a culture of More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Opus Enterprise Ltd T/A Real Recruitment
that architecture is scalable and maintainable. Lead on estimations of development work to support planning and prioritization. Drive standardization, reusability and adoption of best practices. Foster a culture of continuousimprovement and technical excellence. Innovation and Problem Solving Tackle difficult and complex technical issues and resolve the most technical and critical problems. Drive and enhance company innovation … thoroughly tested and delivered to a high standard, with a focus on minimizing bugs and improving performance. Establish and maintain coding standards ensuring best practices are followed. Advocate for continuousimprovement to development processes and code quality. Governance and Compliance Contribute to and follow coding standards and security policies, maintaining and supporting compliance with security standards/… Remain an expert in the design, development and maintenance of software applications, and high- quality scalable code, and stay comprehensively knowledgeable in the Travel, Entertainment and Events industries. Initiate continuousimprovement and give suggestions and recommendations to continually improve at staff or business level. Partner with relevant departments and personnel for cross-division and global business activities. More ❯
to respond to requirements • Track and Close tickets in the in-house ticketing system (Zoho for now) • Maintain related documentation • Report support KPIs to the Operation managers to ensure continuousimprovement process • Contribute to product improvement process Integration Projects Support • Participate in project meetings, providing analytical support and assisting in integration project documentation • Assist in … documentation and operational support post implementation of changes Assist in documenting and analysing current integration processes, identifying areas for improvement • Work with cross functional teams to drive continuousimprovement to drive efficiency and quality Communication & Collaboration • Work closely with Product teams, Development Teams, Managers, and cross-functional teams to understand business needs • Communicate findings and More ❯
high quality professional responses • Track and Close tickets in the in-house ticketing system (Zoho for now) • Maintain related documentation • Report support KPIs to the Operation managers to ensure continuousimprovement process • Contribute to product improvement process Integration Projects Support • Participate in project meetings, providing analytical support and assisting in integration project documentation • Assist in … documentation and operational support post implementation of changes Assist in documenting and analysing current integration processes, identifying areas for improvement • Work with cross functional teams to drive continuousimprovement to drive efficiency and quality Communication & Collaboration • Work closely with Product teams, Development Teams, Managers, and cross-functional teams to understand business needs • Communicate findings and More ❯
will collaborate with technical teams to deliver highly automated, secure and scalable platforms that support software delivery at pace. Key Responsibilities: Strategy and Planning Define and deliver platform improvement initiatives to enhance reliability, scalability, and developer experience. Promote DevOps best practices across teams, including Salesforce-specific workflows and deployment strategies. Evaluate feasibility of platform/process improvements, including … Engagement Collaborate with software engineering, IT operations, and security teams to deliver robust technical solutions. Partner with Salesforce developers, admins, and architects to align DevOps practices with platform capabilities. ContinuousImprovement and Innovation Drive continuousimprovement initiatives to enhance delivery speed and reliability. Support execution of the DevOps Transformation Roadmap, including Salesforce DevOps maturity. … and delivery metrics such as deployment frequency, system reliability, and incident response times. Leadership and Team Management Mentor DevOps Engineers and lead knowledge-sharing sessions. Promote a culture of continuous learning and technical excellence. Testing and Backup Implement automated testing strategies including Apex unit tests, Lightning component tests, and UI testing with tools like Provar or Selenium. Manage data More ❯
will collaborate with technical teams to deliver highly automated, secure and scalable platforms that support software delivery at pace. Key Responsibilities: Strategy and Planning Define and deliver platform improvement initiatives to enhance reliability, scalability, and developer experience. Promote DevOps best practices across teams, including Salesforce-specific workflows and deployment strategies. Evaluate feasibility of platform/process improvements, including … Engagement Collaborate with software engineering, IT operations, and security teams to deliver robust technical solutions. Partner with Salesforce developers, admins, and architects to align DevOps practices with platform capabilities. ContinuousImprovement and Innovation Drive continuousimprovement initiatives to enhance delivery speed and reliability. Support execution of the DevOps Transformation Roadmap, including Salesforce DevOps maturity. … and delivery metrics such as deployment frequency, system reliability, and incident response times. Leadership and Team Management Mentor DevOps Engineers and lead knowledge-sharing sessions. Promote a culture of continuous learning and technical excellence. Testing and Backup Implement automated testing strategies including Apex unit tests, Lightning component tests, and UI testing with tools like Provar or Selenium. Manage data More ❯
Reading, England, United Kingdom Hybrid/Remote Options
Hays
About the role As a ContinuousImprovement Support, you will be joining the Data Management Team. You will be implementing improvement initiatives across the department, ensuring efficiency, stakeholder engagement and measurable progress. Tell me more, tell me more... Our client is currently looking for a new recruit in joining their Team, please read on! You … recruitment team any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours) Experience: Data analysis and process improvement experience Excellent stakeholder management skills Strong communication skills Able to multi-task, manage priorities and work under pressure Knowledge of JIRA and Confluence What’s in it for you More ❯
Reading, England, United Kingdom Hybrid/Remote Options
Mentmore
and direct the handover of solutions into business-as-usual (BAU) operations to support a robust service transition. Own and manage deployments of new releases to the production environment. ContinuousImprovement: Identify areas of continuousimprovement and create effective solutions to implement them. Become a key contributor and advocate of SAP best practices and More ❯
Reporting: Measure the effectiveness of access management and security training programs and provide regular reports to senior leadership through monthly reporting, using tools set up to capture training hours ContinuousImprovement: Stay updated on industry trends, emerging technologies, and best practices in access management and security training, making recommendations for continuousimprovement Team Leadership … Problem-Solving: Proactive problem-solving skills with the ability to think critically and make informed decisions Adaptability: Ability to adapt to changing environments and priorities, demonstrating flexibility in approach Continuous Learning: Commitment to staying updated on industry trends, emerging technologies, and best practices in access management and security training Certifications (Preferred) Project Management Professional (PMP or Prince 2) Other More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid/Remote Options
Nigel Frank International
Location: Home-based with occassional travel to client site. The Principal Delivery Manager will support the Head of PMO in leading the delivery team, ensuring successful project execution and continuousimprovement across all projects and processes. Responsibilities Lead and oversee complex projects, ensuring delivery on time, within scope and budget. Support the Head of PMO in managing … the team, including deputising when required. Mentor and coach project managers, promoting best practices and consistent delivery standards. Contribute to project governance, continuousimprovement, and pre-sales activities when needed. Skills Proven experience managing large-scale CRM, ERP, or data projects using Agile, Waterfall, or Hybrid methodologies. Strong leadership, communication, and stakeholder management abilities. Commercial awareness with More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid/Remote Options
Nigel Frank International
Location: Home-based with occassional travel to client site. The Principal Delivery Manager will support the Head of PMO in leading the delivery team, ensuring successful project execution and continuousimprovement across all projects and processes. Responsibilities Lead and oversee complex projects, ensuring delivery on time, within scope and budget. Support the Head of PMO in managing … the team, including deputising when required. Mentor and coach project managers, promoting best practices and consistent delivery standards. Contribute to project governance, continuousimprovement, and pre-sales activities when needed. Skills Proven experience managing large-scale CRM, ERP, or data projects using Agile, Waterfall, or Hybrid methodologies. Strong leadership, communication, and stakeholder management abilities. Commercial awareness with More ❯
Oracle Fusion modules to support organizational strategy, compliance, and operational excellence. You will partner closely with Finance leadership, business stakeholders, and technical teams to ensure successful deployment, adoption, and continuousimprovement of Oracle Fusion Finance solutions. Key Responsibilities Lead the design, configuration, and implementation of Oracle Fusion Finance modules (GL, AP, AR, Fixed Assets, Cash Management, Expenses … management, testing, and change impact assessments. Provide strategic guidance on Oracle ERP capabilities and best practices. Develop training and change management materials to support adoption. Resolve issues and drive continuousimprovement in financial processes. Mentor junior consultants and analysts to build internal capability. Essential Skills, Qualifications & Experience Bachelor's or Master's degree in Accounting, Finance, Business More ❯
alignment with global objectives, innovation, and growth strategies.This executive will lead the global platform transformation agenda, champion the adoption of Xvantage across major accounts, and foster a culture of continuousimprovement, collaboration, and customer-centric innovation.The location for this position is Spain (Barcelona), UK (Milton Keynes), France (Lesquin) or Germany (Dornach bei Munchen). Your Role: Provide … Strong analytical and strategic thinking capabilities, with a focus on execution and measurable outcomes. Experience leading global teams and driving cultural transformation in complex, matrixed environments. Passion for innovation, continuousimprovement, and delivering customer-centric digital solutions. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability More ❯
Slough, Berkshire, United Kingdom Hybrid/Remote Options
RG Setsquare
My Client has an excellent opportunity for a ContinuousImprovement Manager to join their company. The position will oversee all operational, financial and customer activities across multiple sites around the UK. The encumbant should ensure that policies and procedures are being implemented in their property or portfolio and will ensure that all customer support, engineering and security More ❯
Chipping Norton, Oxfordshire, South East, United Kingdom Hybrid/Remote Options
Owen Mumford Ltd
to minimise stock variation, optimise stock availability, and ensure timely stock reporting. Represent the Supply Chain Team in all Master Data knowledge sharing forums; promoting local best practice and continuousimprovement initiatives. Develop and maintain a 3PL Inventory continuousimprovement programme, ensuring all OM inventory is captured accurately and communicated in real time. Implement More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Opus Enterprise Ltd T/A Real Recruitment
ensuring that architecture is scalable and maintainable. Provide estimations of development work to support planning and prioritization. Observe standardization, reusability and adoption of best practices. Support a culture of continuousimprovement and technical excellence. Innovation and Problem Solving Tackle difficult and complex technical issues and resolve the most technical and critical problems. Enhance company innovation through researching … thoroughly tested and delivered to a high standard, with a focus on minimizing bugs and improving performance. Follow and support coding standards ensuring best practices are followed. Advocate for continuousimprovement to development processes and code quality. Governance and Compliance Follow coding standards and security policies, maintaining and supporting compliance with security standards/guidelines such as … PCI v4, OWASP etc. Keep training and knowledge on application security practices up to date. Strategy Support long-term technical planning, identify areas for improvement in existing systems and processes, and provide recommendations for enhancements or new solutions. Understand the strategy and aims set by Principal Developers, Engineering Manager and CTO. Budget Requirements Be aware of and adhere More ❯
famous for excellence in delivery, embracing transformation with our people and our customers at its heart. As Cornerstone’s Information Security Manager, you will lead the development, implementation, and continuousimprovement of our Information Security Management System (ISMS), ensuring alignment with ISO 27001:2022. You will be responsible for safeguarding our digital infrastructure, managing cyber risk, and … governance meetings, oversee cross-departmental initiatives, and foster a culture of security awareness throughout Cornerstone. The role also involves close collaboration with the IT Security Operations team, contributing to continuousimprovement, and supporting Cornerstone's ongoing security and compliance maturity. Suitable candidates are likely to have prior experience in roles such as Information Security Manager, Security Lead More ❯
to identify and document IT requirements. Work with IT teams to translate business needs into technical requirements. Ensure that business requirements are clearly understood and addressed by IT solutions. ContinuousImprovement Identify opportunities for improving business processes through IT solutions. Promote the use of IT innovations to enhance business performance. Encourage a culture of continuousimprovementMore ❯
ensuring key stakeholders have access to accurate and meaningful people data that supports effective decision-making. This role is ideal for someone passionate about data analytics, HR systems, and continuousimprovement in the people analytics space. Key Responsibilities: Develop and maintain people analytics dashboards and reports, providing actionable insights and identifying key workforce trends. Partner with HR … to support forecasting, workforce planning, and strategic business decisions. Ensure high standards of data quality, compliance, and documentation while supporting the ongoing development and enhancement of Dayforce reporting. Drive continuousimprovement and automation across HR data reporting, analytics, and system functionality. Experience: Educated to degree level (or equivalent experience) with proven expertise in HR reporting and management More ❯
Banbury, Oxfordshire, United Kingdom Hybrid/Remote Options
New Start
will be central to delivering organisational change, enabling culture shift, and ensuring that Cherwell meets its Medium Term Financial Plan (MTFP) forecasts. By fostering collaboration, driving innovation, and embedding continuousimprovement, you will strengthen the Council's capacity to meet future challenges and achieve sustainable outcomes. Key responsibilities Provide strategic leadership for enterprise wide transformation initiatives across … all service areas including digital, operational and organisational change to ensure future ready delivery and commercialisation of services. Drive organisational culture change, innovation, and continuous improvement. Drive automation, AI, and digital solutions programmes to enhance services and efficiency. Ensure strong financial management and benefit realisation, delivering sustainable cost reductions and value for money. Build strong relationships with partners, members … level leadership experience within a complex, multi disciplinary organisation Excellent leadership and management skills, including the ability to delegate appropriately Evidence of establishing a performance management culture to drive continuousimprovement, including service planning, target setting, performance appraisal and the management of staff groups Expertise in ICT, digital, organisational change, and programme management Evidence of delivering sustainable More ❯
Reading, England, United Kingdom Hybrid/Remote Options
Mobile Broadband Network Ltd (MBNL)
proactive and detail-oriented Programme Support Specialist to join our dynamic team. This role is pivotal in supporting our Programme and Project community, ensuring high standards of delivery and continuousimprovement across our tools, processes, and governance. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you … Maintain key documentation including plans, forecasts, RAID logs, stakeholder maps, and SharePoint spaces. Stakeholder Engagement - Collaborate with internal teams, shareholders, and suppliers to support project needs and drive outcomes. ContinuousImprovement - Contribute ideas and actions to enhance PMG processes, tools, and governance frameworks. What you’ll bring Experience in a project environment with strong planning and reporting More ❯
Are you passionate about quality and continuousimprovement in a fast-paced manufacturing environment? We re looking for a proactive Quality Assurance Engineer to join a dynamic operations team in Uxbridge, driving operational quality standards and ensuring every product meets exacting customer expectations. What you ll be doing: Act as the daily point of contact for all … quality through collaboration and accountability What we re looking for: Minimum 3 years experience in a manufacturing or production environment Proven experience in quality systems, root cause analysis, and continuousimprovement methods Confident user of Excel and PowerPoint Strong communication, analytical, and problem-solving skills Proactive, self-motivated, and committed to excellence Must have the right to More ❯
purpose control testing environment that supports the organisation's security and compliance objectives. What you'll be doing as a Control Testing Lead - Cyber Security Support the implementation and continuousimprovement of the Cybersecurity Control Testing Framework. Execute control testing in line with defined procedures, templates, and standards. Assist in the development and localisation of standard test … each control assessment, including test plans, test results, and final reports. Escalate issues, delays, or risks to the Control Testing & Assurance Manager, contributing to the resolution of challenges and continuousimprovement of the testing process. Collaborate with control owners and stakeholders to gather evidence, clarify control objectives, and support the smooth execution of testing activities. Stay informed More ❯
Maidenhead, England, United Kingdom Hybrid/Remote Options
Heriot Brown In-House Legal Recruitment
combine cutting-edge technology with deep sector expertise to help clients protect and commercialise their ideas on a global scale. They’re known for a strong culture of collaboration, continuousimprovement, and innovation — offering lawyers the chance to work on complex, cross-border matters within a fast-moving and intellectually stimulating environment. The Role This newly created … as protection, licensing, and collaboration arrangements. Supporting product and technology teams on commercialising IP assets and managing risk. Providing pragmatic, business-focused advice to senior stakeholders. Assisting with the continuousimprovement of legal processes and template documents. About You UK qualified solicitor (or equivalent) with 2–3 years’ PQE gained in a leading law firm or in More ❯
s own security posture ensuring tools, processes, and teams meet the same standards we deliver to clients. They monitor measurable posture metrics (e.g., Microsoft Secure Score, Vulnerability etc.), ensure continuousimprovement, and keep the MSP's security practice relevant through ongoing training, certifications, and emerging threat awareness. While day-to-day execution is delegated to Security Analysts … Manager to ensure security is embedded in BAU, change control, and project execution. Monitor and report on client posture metrics (e.g., Microsoft Secure Score, M365 compliance dashboards). Drive continuous posture improvement across client environments. Team Leadership & Growth Mentor and develop Security Analysts. Ensure team certifications remain up to date (minimum 2 per year per Analyst). … in mentoring Analysts and delegating effectively while retaining accountability for outcomes. Collaboration - able to work cross-functionally with Service Delivery, Projects, Account Managers, and vendors to embed security consistently. Continuous Learning - committed to staying current with evolving threats, frameworks, and technologies, and ensuring the team is trained and certified. Client-Facing Confidence - comfortable leading Quarterly Security Reviews (QSRs), participating More ❯