Discovery Business Analyst
- Hiring Organisation
- Mastek
- Location
- Slough, Berkshire, UK
Problem Definition & Discovery Define and validate problem statements with measurable outcomes Map current-state processes, identify pain points and conduct gap analysis Analyse people, process, data and technology landscapes Run hypotheses testing, PoCs and validation sprints User Research & Design Conduct interviews, surveys and usability testing Build personas, journey … blueprints and experience maps Champion user‐centric design throughout discovery Business Case & Value Realisation Develop business cases with ROI and cost–benefit analysis Define KPIs, success metrics and baseline measures Build benefits realisation frameworks and tracking mechanisms Stakeholder Management Identify and map internal/ ...