7 of 7 Permanent Customer Engagement Jobs in the Thames Valley

Senior Account Manager, you will act as a trusted commercial partner, driving long-term value, growth, and satisfaction across your accounts. You will coordinate engagement across internal teams, proactively identify opportunities, and ensure a seamless experience for our customers. Success in this role is measured by customer retention … satisfaction. Key Responsibilities: Own and develop long-term relationships with a portfolio of high-value, complex customers. Build and maintain account strategies aligned with customer objectives, challenges, and business priorities. Plan and lead structured customer engagement, including regular account reviews and strategic discussions with senior stakeholders. Serve ...

their efficacy. Your ability to communicate complex model features to business owners will be essential for encouraging confidence and enabling sellers to drive impactful customer conversations. This is a fast-paced environment that requires the ability to make tactical decisions quickly to balance methodologies with business priorities. What … Will Do: Develop and own rSAM models to size headroom opportunities in the book of business for specific offerings and customer segments Carry out in-depth business analysis to uncover the drivers behind performance gaps and make recommendations for change Engage with senior stakeholders to understand key growth areas ...

revenue growth. This position is required to report to Milton Keynes, U.K. Role Description Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively own the sales … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a ‘complete-first-time’ attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

effective sales and marketing plans, identify and develop private label and OE product opportunities, and support product range development by providing valuable market and customer insights to the Product Management team. Regular customer engagement, including visits to key accounts, will be essential to ensure continuity, strengthen partnerships … Duties and Responsibilities Conduct regular visits to key customers and branches based on their strategic importance to the business. Identify and develop new customer opportunities while increasing profitable sales within designated customers and regions. Manage and grow sales across key distribution channels, including Regional generic sales distribution, National distributors ...

Sales Development Representative Location: Newbury, UK Experience: Entry level About eGain eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimize customer experience and reduce cost of service. Recognized by Gartner … hold ourselves to a high standard. If you want to work in a dynamic, fast-moving environment at the cutting edge of AI and customer engagement – let’s talk. The Opportunity We’re looking for ambitious, tech-savvy graduates and early-career professionals who want to build ...

priorities into actionable roadmaps and commercially strong propositions. • Build compelling business cases and value propositions that underpin growth. • Spot, validate, and prioritise opportunities using customer insight and market data. End to End Delivery • Lead a lean, cross functional squad to design, test, and launch new propositions. • Bring teams together … operationally deliverable. • Track adoption and performance, recommending scale up, improvement, or exit. Collaboration & Influence • Partner with Sales on go to market strategy, pricing, and customer engagement. • Work with Marketing to shape positioning, messaging, and demand generation. • Align innovation with delivery capability alongside Technology and Delivery teams. • Ensure seamless customer ...

improve our services. You will lead the development of efficient, consistent and scalable operational processes to support growth, build capability and deliver an excellent customer experience for schools. Working as part of the senior leadership team, you will drive operational transformation, strengthen performance across all service areas and ensure … Build strong leadership within operational teams. Drive accountability, performance and workforce planning. Identify and develop future leaders. Work closely with People & Culture to support engagement and development Skills & Experience Essential Extensive experience in a Managed Service Provider (MSP) environment. Proven leadership of large-scale service delivery operations. Strong background ...