Customer & CRM Analyst | Hybrid – West Berkshire Reports to: Head of Data & Insights An opportunity to join a well-established, direct-to-consumer wine retailer at a pivotal point in their data journey. This role is all about bringing customer insights to life and helping shape smarter CRM decisions across three well-known brands. The Business A leader in … customers – and data sits at the heart of how they do it. The business operates several well-known wine brands under its umbrella, and is now looking to take customer analytics to the next level. This is a role made for wine lovers, and the benefits ensure that you won't miss out on a sample or two! The … Situation This new role is the first dedicated Customer/CRM Analyst position – a crucial step in better understanding and engaging their large customer base. You'll join a team that also includes an eCommerce Analyst and a Product/Merchandise Analyst. The role will sit at the heart of the commercial team , working across CRM, Finance, BI More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
Honda Motor Europe
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Intelligence and Insights Expert At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for … flexibility we offer is that you can request to work from home 2 days per week, again providing there is no business requirement to attend the office. Role: The Customer Intelligence & Insights Expert plays a key role in Honda's transformation to a Futureproof & Profitable Sales Model, centred on the Customer, Built Once for Europe, and Delivered Seamlessly … Across Retail & Digital Environments. This is a newly created function within the Customer Engagement Division, designed to turn data into direction, with insight that sharpens journeys, fuels decisions, and ensures we stay customer-first. The role exists to maximise revenue by identifying what works, where to invest, and how to continually improve. It spans everything from strategic audience More ❯
High Wycombe, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Journey recruitment
Our client is looking for a results-driven individual with deep expertise in Salesforce Marketing Cloud (SFMC), customersegmentation, and R evenue Operations (RevOps). In this role, you’ll be responsible for using Marketing Cloud to help business development and marketing teams to get up and running and configured on the platform, and support the ongoing need … to adapt and build data segments to feed into sales and marketing campaigns, but also to build out customer focused lead engagement model, lead journeys and conversion/retention processes. This is a mainly remote role with 4 days working from home and 1 day being office based. 35 hour week. The salary for this role is … generation and conversion funnels using Salesforce Marketing Cloud(SFMC) Collaborate with Sales, Marketing, and Data teams to align efforts under RevOps best practices Configure and manage SFMC journeys, automation, segmentation, and personalisation strategies Design and implement lead scoring models , segmentation logic, and persona-based targeting Conduct journey mapping and lead lifecycle analysis to improve conversion rates Develop and More ❯
Henley-on-Thames, Oxfordshire, England, United Kingdom Hybrid / WFH Options
Headliners Recruitment
Specialist to join the team of a growing Henley based B2C business. You’ll be responsible for shaping and delivering a global CRM and loyalty strategy that enhances the customer experience, improves retention, and drives long-term value. Working cross-functionally across marketing, eCommerce, retail, and external partners to bring innovative, data-led CRM initiatives to life. Key Responsibilities … Develop and execute the global CRM strategy and customer lifecycle communications. Lead the design, launch, and optimisation of our first loyalty programme. Manage the email marketing calendar, including campaign planning and A/B testing. Identify data opportunities for deeper customersegmentation and personalisation. Collaborate with internal teams and agencies on CRM and data integration projects. Analyse More ❯