1 to 25 of 73 Permanent Customer Service Jobs in the Thames Valley

Customer Service Executive Locating: Reading, Berkshire Hybrid (2 days in the office) up to £27,000 (depending on experience) Our client is a leader in their industry and operate on a global scale; they are looking to recruit a team member to join their Helpdesk team. The main … purpose of this role is to manage customer requests and queries and ensure they are assigned to the relevant teams and departments. This is wonderful opportunity for a career driven individual with customer service experience seeking a role that offers training, development and fantastic company benefits. ...

Customer Service Executive, you will be the first point of contact for customers, ensuring a seamless experience across enquiries, orders, and ongoing account support. This is a varied role blending customer service, coordination, and relationship management. Client Details Our client is a highly respected … telecoms provider based in Reading, specialising in tailored connectivity and communication solutions for SMEs and regional enterprises. Known for their consultative approach and strong customer retention, they operate in a busy and fast-moving environment where service quality is critical to their continued success. Description Key responsibilities include ...

Customer Service Executive, you will be the first point of contact for B2B customers, ensuring a seamless experience across enquiries, orders, and ongoing account support. This is a varied role blending customer service, coordination, and relationship management. Client Details Our client is a highly respected … telecoms provider based in Reading, specialising in tailored connectivity and communication solutions for SMEs and regional enterprises. Known for their consultative approach and strong customer retention, they operate in a busy and fast-moving environment where service quality is critical to their continued success. Description Key responsibilities include ...

Service Delivery Manager MLL Telecom Ltd is one of the UK’s leading cross-technology network integrators, delivering solutions across Fixed, Radio, and Mobile 4/5G. We enable our customers’ communication strategies by designing, developing, and maintaining robust network infrastructures that adapt to today’s rapidly evolving environment. … services for organisations such as the NHS and Emergency Services, including supporting the transition of NHS sites to a new, dedicated health network. Our Service Provider team, are trusted delivery partners in Vodafone’s Radio Network Transformation Programme, helping to shape the future of mobile connectivity in the UK. ...

exciting opportunity has arisen for an organised and customer-focused Helpdesk Service Administrator to join a growing company operating within the HVAC and facilities management sector. Supporting clients nationwide, you'll play a pivotal role in ensuring service requests are handled efficiently, engineers are scheduled effectively … customer expectations are consistently exceeded. This is a fast-paced and varied position, ideal for someone with strong administrative and customer service skills who enjoys working in a busy service environment. Monday to Friday 8am - 5pm with one hour break or 8.30am - 5pm with 30 mins ...

opportunity has arisen for a Technical Customer Support & Repairs Technician to join a leading developer of high-performance embedded computing, RF and mission-critical electronic systems supplying customers across the aerospace, defence, security, communications and other highly regulated technology markets. The organisation designs and manufactures advanced embedded computing platforms … solutions and high-performance computing technologies that support mission-critical applications including radar, electronic warfare, intelligence, surveillance, communications and secure computing. With an international customer base and a strong engineering heritage, the business is continuing to invest in its European support capability and customer service operations. This ...

summary We are seeking a customer-focused and proactive IT Service Desk Analyst to join our IT team. Acting as the primary point of contact for IT support, you will provide first-line technical assistance to users across the organisation, ensuring a high-quality and efficient service is delivered in line with agreed Service Level Agreements (SLAs). This is an excellent opportunity for an IT professional who enjoys problem-solving, delivering outstanding customer service, and working in a fast-paced support environment. Key Responsibilities Act as the main point of contact ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role, you will be responsible … providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing ...

looking for a proactive and organised Service Co-ordinator to join a busy and growing technical services team based onsite in Bracknell. This is a fast-paced role supporting the coordination of engineers, reactive callouts, planned maintenance visits, and customer service activity with accuracy and a personable … touch and high levels of customer service at all times! About the candidate The ideal candidate will have previous experience working within a service desk, scheduling or coordination role. You will be highly organised, able to manage multiple priorities at once, and confident working within a fast ...

Service Desk Engineer (1st Line Support) Love solving technical problems and helping people? We're looking for an enthusiastic IT Service Desk Engineer to join our growing Managed Services team. As the first point of contact for our customers, you'll play a vital role in keeping businesses … customers get back online quickly, no two days are the same. If you're naturally curious, enjoy problem-solving and thrive on delivering excellent customer service, we'd love to hear from you. We're interested in people who enjoy technology, take pride in great customer service ...

ready to take the next step in your career with a dynamic and innovative company? Our client is looking for a proactive, customer-focused Ecommerce Account Manager to join their growing team in Reading, Berkshire. You'll become part of a well-established and close-knit team of design … continued growth and success. The Role As the Ecommerce Account Manager, you'll be responsible for managing and developing the company's online customer accounts, delivering an outstanding customer experience from the first enquiry through to post-sale support and ongoing account management. Acting as the primary point ...

ready to take the next step in your career with a dynamic and innovative company? Our client is looking for a proactive, customer-focused Ecommerce Account Manager to join their growing team in Reading, Berkshire. You'll become part of a well-established and close-knit team of design … continued growth and success. The Role As the Ecommerce Account Manager, you'll be responsible for managing and developing the company's online customer accounts, delivering an outstanding customer experience from the first enquiry through to post-sale support and ongoing account management. Acting as the primary point ...

view and download their photos digitally and share them across social media and/or buy products. Position Description and Overview: The Technical Customer Support Representative interacts with customers to provide and process information in response to inquiries, concerns, and requests about Apple products. Specifically, the Technical Customer Support Representative partners with internal and external stakeholders to provide high quality, effective, and timely customer support, including troubleshooting photo booth issues, providing end user training, processing customer orders and repairs, and addressing customer satisfaction concerns. Key Responsibilities: Answers incoming calls and emails from customers experiencing ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service … company are a leading FinTech Software Company, experiencing growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone with ...

Service Desk Co-ordinator/Administrator The Service Desk Co-ordinator/Administrator provides day-to-day administrative and coordination support to the service desk. The role involves handling customer enquiries, scheduling engineers, managing job paperwork, raising quotes, ordering parts, and maintaining accurate system records. … will be a key point of contact for customers and engineers, ensuring jobs are planned, tracked, and completed efficiently. Key Duties & Responsibilities Office Administration & Customer Service • Answer incoming telephone calls and emails from customers • Provide a professional and helpful customer service experience • Read and update ...

Service Coordinator Slough £30,000 We are currently recruiting for a Help Desk Coordinator to join a well-established engineering company based in Slough. Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. … This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package ...

priorities Uses initiative and is comfortable making decisions Has strong problem-solving abilities Is professional, reliable and discreet Enjoys working independently Has previous administration, customer service, PA, office support or inbox management experience (preferred but not essential) What's on Offer? Flexible part-time hours (15-20 hours … please. Other suitable skills and experience includes Office Administrator, Administrator, Administrative Assistant, Business Support Administrator, Office Assistant, Executive Assistant, Personal Assistant (PA), Team Administrator, Customer Service Administrator, Customer Support Administrator, Communications Administrator, Enquiries Administrator, Receptionist, Office Coordinator, Business Support Coordinator ...

supervisory experience who enjoys combining people management with technical project delivery. The Role As IT Support Operations Manager, you'll lead a small Service Desk team, ensuring the delivery of a high-quality IT support service across the business. Alongside managing day-to-day support operations … more complex issues. This is a varied, hands-on position where no two days are the same, offering the opportunity to influence IT service delivery while remaining technically involved. Key Responsibilities Manage, mentor and develop a small Service Desk team. Oversee daily IT support operations, ensuring excellent customer ...

Field Service Engineer, Laboratory Automation Systems Overall Earnings Circa £50,000 Basic Salary £40,000 to £44,000 Bonus 10% Company Car or Car Allowance Pension (5% employer contribution) Healthcare Phone, Laptop and iPad 27 Days Holiday Plus Bank Holidays Company Credit Card The Role – Field Service Engineer … Laboratory Automation Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory diagnostics systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments ...

This Customer Success - Support Associate role sits in Defaqto, part of the Fintel Software & Data Division. About Defaqto We are one of the UK’s most trusted providers of independent financial information, ratings and market intelligence, helping consumers, advisers and financial institutions make smarter financial decisions. We maintain … unbiased product ratings - including our industry-recognised Star Ratings - which assess product quality across insurance, banking, investments, pensions and more. Kickstart your career in Customer Success with a leading fintech brand. Role Overview This isn’t an IT helpdesk role— it's about building relationships, solving problems, and helping ...

working with an established AV integration specialist looking to recruit an experienced Audio Visual Service Engineer to support a diverse portfolio of corporate and public sector clients. This is a varied role combining onsite service visits with office-based technical support. You'll be responsible for maintaining installed … collaboration systems, diagnosing faults, carrying out preventative maintenance, providing remote support and ensuring service records are accurately maintained. The position involves travel to customer sites throughout London and the South of England, with occasional nationwide travel where required. Description Key Responsibilities Service, maintain and troubleshoot integrated ...

office-based B2B sales role focused on cold calling, new business generation and account development. This role would suit someone from a telesales, retail, customer service or office-based sales background looking to move into a professional B2B sales environment. Key Responsibilities Make outbound calls to business customers … including cold calling to generate new business Build a pipeline, follow up leads and win new accounts Understand customer needs and present suitable solutions Keep CRM records accurate and up to date Essential Requirements Experience in sales, telesales, retail sales, customer service or another target-driven role ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

high-security, fast-paced public-sector setting, the role requires delivering expert 2nd/3rd line technical support while also contributing to long-term service transformation, infrastructure modernisation, and operational automation initiatives. You will work at the centre of enterprise identity and access management, ensuring stability, security, and performance … skills, deep protocol-level understanding, and the ability to diagnose complex issues across interconnected systems and multi-layered identity architectures. In addition to BAU service delivery, the Active Directory Specialist contributes significantly to project work, including design and installation of new systems, obsolescence remediation, configuration enhancements, and security-driven ...