1 to 25 of 173 Permanent Customer Service Jobs in the Thames Valley

Fire & Security Service Engineer Location: Approximately 30 minutes travel from your working area Role Overview: We are looking for a passionate Fire & Security Service Engineer to join our clients team. In this role, you will be responsible for servicing and maintaining Fire and security systems for their customers … ensuring high standards and customer satisfaction. Key Responsibilities: * Provide excellent customer service by working closely with the area supervisor and national Call Centre using our PDA management software. * Attend and resolve daily service calls and maintenance visits. * Take ownership of your vehicle and its stock, ensuring … Familiarity with CCTV systems across analogue and IP platforms. Person Specification: * Strong knowledge of the Fire and security industry and its standards. * Proven field service technical experience. * Proactive approach to problem-solving and lone working. * Proven track record of delivering excellent customer service. * Minimum of 3 years’ experience more »

Salary to £23,000 + Bonus (Up to £200 per month) We are looking for individuals who are not only customer-focused but also possess the willingness to learn strong technical skills to join our team as Customer Technical Support Representatives. We are looking for agents who possess … a strong customer focus, willing to take ownership of customer issues and drive them to resolution, you should be comfortable and confident communicating with customers via phone, chat and email and have the ability to break down trouble shooting steps simply and effectively. Key Responsibilities: Diagnostic Skills: You … possible and is our focus. This requires a combination of technical knowledge, communication skill set, problem-solving skills, and a commitment to providing outstanding customer service. Empathy and Communication: While troubleshooting, it's crucial to maintain a high level of empathy and clear communication with customers. Technical jargon should more »

and Surveillance Job Type : Full time Location : on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management … and reputation and ensure healthy sustained business growth. Main Responsibilities: Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities; Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced … into the local market and contribute to the development of sales strategies； Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc； Analyse sales figures, and assist the marketing department； Maintain a long-term relationship with existing more »

includes taking ownership of planned and reactive maintenance, implanting safe systems of works, financial management, project management and ensuring your team provide first class customer service. As the Facilities Team Leader you would be responsible for Leading and motivating a team to deliver the highest standard of customer service through regular one-on-ones, annual appraisals, and performance management. Conducting team briefings to update on best practice and ongoing expectations. Typical facilities management activities include Managing site buildings and maintaining an ongoing relationship with the landlord. Preparing Health and Safety documentation for site improvements and liaising … Bonus Scheme Life assurance (3x annual salary) Ongoing Personal & Professional development opportunities Annual Professional Membership Subsidised childcare at Culham Nursery Family friendly policies Long Service Awards Cycle to work scheme Employer matching pension up to 5% Employee Assistance Programme (EAP) Employee recognition Health and wellbeing discounts via our EAP more »

are mitigated. Full audit trail is established, and trend analysis is undertaken. Key Skills required Experience of 'incident management'. Knowledge of UK banking (Customer Service, Credit, Financial Crime, Operations) and risk management & controls principles appropriate to the three lines of defence model. Knowledge and understanding of risk … strong team skills. Ability to think creatively when resolving problems and/or identify alternatives where established procedures may not exist, ensuring an improved customer experience. In return they will offer you: We offer highly attractive reward package; the typical benefits include: 25 days holiday entitlement increasing with service more »

hardware products. Their systems are utilised in an array of industries as well as cutting-edge research fields. As Delivery Manager, you'll manage customer and internal support across regions, ensuring support leads are equipped to develop their teams. You'll manage teams from support leads to application engineers … and customer service engineers to support coordinators, including collaborations with many more! Responsibilities as Delivery Manager: Management and motivation of a global Product Management Team. Line Management – ensuring goals are being set. Helping customers with support - overseeing complex ongoing cases Ensuring processes are being followed. Working within a more »

Role Division: Field Service Based: Field Based (Oxford/Milton Keynes areas) Reporting to: Regional Service Manager Contract: Perm, Full time We have an exciting opportunity that has arisen for a Field Service Technical Specialist based in the mentioned area. Applicants will already reside in the area … think through problems in a logical manner to enable speedy and accurate resolution of issues Excellent communication and interpersonal skills to ensure first class customer service What we can offer you Salary (Competitive) 25 days holiday (All statutory bank holidays relevant to regional country) - 1 extra day after more »

connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals, and automotive … internal stakeholders to foster long-term partnerships Manage day-to-day operations of the eCommerce business, including order processing and fulfillment Troubleshoot and resolve customer service issues in a timely and satisfactory manner Develop and implement strategies to increase sales, improve operational efficiency, and enhance customer service … engagement and sales Improved data accuracy and reporting capabilities Qualifications Fluent in French and English language (additional languages a plus) Client-centric approach with customer service experience or in a similar role Proficiency in Google Suite and related software applications Strong problem-solving, analytical, and communication skills Ability more »

regular data analysis as well as overseeing and implementing large, company wide data projects, which can span across various department including Payroll, HR, Marketing, Customer Service and Operations. Data Analysis - Use statistical methods and software data to analyse data sets to identify trends, patterns and insights including sales … patterns, product trends to labour spend and customer behaviour Presenting insights in an accessible and digestible format Data Collection and Preparation Being point of contact between the data platform company and data sources Data Reporting Predictive Analysis - using historical trends to forecast This is a role that will sit more »

project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex products to solve customer business needs Project budget management including forecasting revenue and billing. Scoping and estimation of effort required for small and medium implementation projects Developing detailed … Compiling and submitting project status reports to clients, management and other stakeholders Working effectively with relevant stakeholders for efficient project implementation Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders Provide excellent high-touch customer service, building strong relationships and ensuring … that each customer is a reference Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that implementations stay on schedule Knowledge, Skills and Abilities Project management experience exhibited by working independently on projects Working knowledge of project management software tools more »

UPTO £65k base DOE, uncapped OTE and fantastic benefits package. My client are a established machine tool supplier who pride themselves on providing exceptional customer service. They have recently launched a new Laser & Fabrication division and we are seeking a candidate with proven sales ability of selling Laser/… Fabrication machines. They offer afull machine tool and repair service with strong & highly skilled engineers to provide installations, removals, repairs and training. Covering the South UK which will includesHome Counties, South East & South West( candidate can be located within the M4/M5 or M25corridor for ease or access more »

Salary: £71,760 Join Our Team as a Service Delivery Manager! Are you ready to take the lead in ensuring top-notch service delivery and maintenance in the housing sector? We're seeking a dynamic and dedicated Service Delivery Manager to oversee the daily operations in a … defined area, delivering quality service to our customers and enhancing MTVH's reputation. Key Responsibilities and Outcomes: Deliver high-quality maintenance services in line with business objectives and targets across all our work streams. Plan, execute, control, and monitor day-to-day operations to meet performance measures and business … with a team of Contract Managers, Supervisors, and Trade Operatives to provide top-tier service. Manage operational staff, ensuring effective teamwork and productivity. Address customer complaints and issues professionally to enhance MTVH's reputation. Ensure compliance with health and safety regulations and external accreditation requirements. Promote a culture of more »

Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire.Key to this role isto provide first line service …/maintenance support to all the company & third party products in use, when called upon to do so Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering functions from … initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative Maintenance on more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

site. Fire, security and building systems monitoring, including CCTV. Identifying and reporting Health & Safety issues and carrying out first aid if necessary. Responding to customer requests and queries Maintaining records including incident reports using computer- and paper-based systems An SIA Door Supervision (DS) or Security Guarding (SG) license … this role you will also need: Excellent communication, organisation and interpersonal skills The ability to remain calm and professional under pressure Experience in a customer-facing role, ideally in security Five years' checkable history and references To pass a criminal records check (CRC) to the required standards The following … Insurance Scheme • Discount shopping platform • Employee Assistance Programme • Cycle to Work Scheme Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our more »

Are you a Customer Support Executive or Client Services Executive whos ready to take the next step in your career with an exciting, growing business? Due to client account growth at Incentivesmart, our Client Success Team are expanding and are looking to recruit a Client Services Executive. Youll work … alongside our Client Success Managers (CSMs), providing administrative and operational support and ensuring that our clients receive the very best service at every touchpoint. Youll be a team player, pro-active and organised with a passion for quality and the ability to multitask. Does the above sound like you … based on experience. Location Moulsoe, Milton Keynes, MK16 0FJ Role Type Permanent Benefits 25 days holiday + Bank Holidays that increase with length of service, optional pension and healthcare, Internal reward and recognition programme, training and potential career progression. Core Responsibilities: Work with the CSM team to help our more »

and vendors to leverage growth opportunities and drive performance of the business. Your Day-to-Day Build relationships with key stakeholders within the existing customer estate. Maintain regular contact to introduce new manufacturers, products, services, and technologies to achieve sales growth. Encourage new customers to open an account with … business. Use market intelligence and historical data to plan and target your accounts effectively. Collaborate with vendors and product specialists, encouraging synergy with Commercial, Customer Service and Credit Control Complete administrative tasks such as responding to emails, processing orders and managing pricing. Develop an industry-leading skill set … plus bank holidays Social events Health care cash plan paid for by the company Income protection Scheme Employee Assistance programme Loyalty awards for key service milestones Cycle to Work Scheme Enhanced maternity, paternity and shared parental leave Holiday purchase scheme Award-winning Learning & Development team Internal career opportunities We more »

As the Technical Service Manager, you will be joining a fast growing business based in Banbury. As the Service Manager, you will play a critical role in ensuring the delivery of high-quality service to their clients. You will oversee the service department, including technical support … repairs, and customer assistance. This role incorporates both on-site engineering and office based Monday - Friday 9am - 5pm. Key Accountabilities and Responsibilities for the Technical Service Manager Lead and manage a team of service technicians and support staff, providing guidance, training, and support to ensure exceptional service delivery Oversee all aspects of service operations, including scheduling, dispatching, and prioritising service requests Provide technical expertise and assistance to clients and internal staff regarding the installation, operation, and maintenance of medical devices. Troubleshoot technical problems and coordinate solutions with manufacturers as needed Coordinate repair and maintenance more »

provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … must have: strong communication skills verbally and in writing to communicate with software users and managers previous software support experience motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

will possess a range of infrastructure skills, have demonstrable experience working with voice, data and wireless network systems, and be passionate about delivering excellent customer service all the time. Experience of working for an MSP and or Hospitality IT would be advantageous but not essential. Technical experience: Previous more »

to safety protocols and guidelines while working on-site. This field-based role requires travel to project sites for installation and maintenance. Provide excellent customer service to clients. Requirements High school diploma or equivalent; relevant technical certifications are a plus. Proven experience as a Data Cabling Technician or more »

of people working together to end the injustice of poverty. Do you have good experience at management level in logistics, with inventory management, warehousing, customer service and import/export at the core of your professional skill set? If the answer is yes, then we would like to … all you do. An ideal candidate for the role will also be/have: Good management level experience of logistics , inventory management, warehousing and customer service. Strong people management skills and experience. Strong IT Skills and experience of contributing to the development and improvement of ERP systems. A high more »

speak directly with Owners on a regular basis to review and update descriptions, review photos and suggest updates to ensure properties meet or exceed customer expectations. Showcasing your talent in problem-solving and rapport building, this is the perfect opportunity for those looking to make a real difference for … our property portfolio. Generating reports and sharing with our owners Making suggestions on upgrades and improvements to make sure the property meets or exceeds customer expectations. Supporting owners to resolve issues and make updates where required, to meet the grading or improve the grading. Advising owners where it is … visits for new owners joining our portfolio. Provide both written and verbal feedback to owners on quality and compliance issues and incorporate feedback from customer reviews. Assisting with the production of a Property manual for each new Property Responding to and resolving in-house guest issues which come through more »

projects and other technicians or trades. An understanding of internal and external customers within Social Housing. Previous experience of delivering a high standard of customer-focused service. Demonstrate the ability to take ownership of issues/problems and personally resolve them. Is able to critique processes/procedures and … ll aim to book your jobs in your local area where possible. You will be the face of Paradigm and will deliver a quality service to our customers in their homes, so a friendly and polite manner is as important as competence and high standards of work in your more »

contribute to our continued success. The company prides itself on delivering efficient IT solutions to over 400 clients nationwide, with a focus on exceptional customer service and lasting client relationships. As they expand, they are looking for a well-presented, customer-focused, and personable individual, like you … to the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to form lasting customer relationships Expertise in remote and on-site support Technical skills should include: Windows/Microsoft Focus: Azure, Office 365, Intune, Serverless deployments Cisco Expertise … you expect in return? Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service If you are a dedicated IT professional with a passion for technology and exceptional customer service, click “APPLY” now! Your data will more »