2 of 2 Permanent Field Support Engineer Jobs in the Thames Valley

IT Support Engineer – MSP/Field Support – London-Based Clients (Mon–Fri) Location: London (mix of client site work and remote support) Client: A well-established London-based MSP We're working with a growing London-based Managed Service Provider (MSP) that's looking to bring on an experienced IT Support Engineer to … support their expanding client base across the city. This is a Monday to Friday position only , with no night or weekend shifts . The role involves a blend of field-based work at client sites in London and remote support from home on the days you're not on-site. You must be based in London (or … very nearby) as travel to client offices across Greater London is a regular part of the role. The Role As an IT Support Engineer, you’ll play a key part in delivering technical support and projects for a range of clients across industries. Your week will typically include 1 to 5 days per week onsite , depending on More ❯

Selexa are partnered with a leading Engineering & Semiconductor client in the expansion of their service and customer support function, hiring for experienced Customer Support Engineers to join an high-performing function. The Opportunity: The Customer Support/Field Service Engineer will manage the technical and personal relationship between the client and the end user, from … scope identification, through to design, installation, commission and ongoing technical support which will be a blend of onsite and remote support. You will oversee and deliver overseas projects to install new products, building and maintaining strong customer relationships and ensuring the products perform to the highest possible levels of performance and reliability. Key Responsibilities: Installation and technical support onsite with customers globally Provide initial and ongoing support, remotely and on client site including faultfinding, diagnostics, repair and product upgrades Manage the product acceptance process from installation through to customer sign off, maintaining the client & customer relationship, offering technical expertise and product knowledge training Candidates must be flexible in working internationally for 3 month periods (infrequent but More ❯