9 of 9 Permanent Incident Management Jobs in the Thames Valley

Major Incident Manager/Incident & Change Analyst (Contract) Berkshire - On-site Up to £230 per day INSIDE IR35 (Contract) 6 Month Contract 24/7 Rotational Shifts (Including Nights, Weekends & Bank Holidays) Stott & May are currently working with a leading consultancy who are looking to expand their team … with the addition of two experienced Major Incident Managers/Incident & Change Analysts to support a major UK utilities client. The Role As a Major Incident Manager, you will be responsible for leading the response to high-priority incidents impacting critical business services, ensuring issues are resolved ...

Major Incident Manager/Incident & Change Analyst (Contract) 📍 Berkshire – On-site 💰 Up to £230 per day (Contract) 📅 6 Month Contract 🕒 24/7 Rotational Shifts (Including Nights, Weekends & Bank Holidays) Stott & May are currently working with a leading consultancy who are looking to expand their team with … addition of two experienced Major Incident Managers/Incident & Change Analysts to support a major UK utilities client. As a Major Incident Manager , you will be responsible for leading the response to high-priority incidents impacting critical business services, ensuring issues are resolved quickly while maintaining clear ...

their jobs safely and efficiently. You’ll work across suppliers, landlords, internal teams, and shareholders to manage access end-to-end, using strong incident management discipline and a continuous improvement mindset to protect service availability and customer outcomes. Why this role matters Access is foundational. When access fails … week in our Central Reading office. What you’ll be here to do: You’ll be a key operational problem-solver, combining case management, stakeholder coordination, and process improvement. You’ll: Access Management & Escalation Handle escalation requests where suppliers have been unable to secure site access. Review lease ...

team? can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution, customer liaison, spares orders and electronic diary management that contribute to IT service delivery? Do you want to collaborate and achieve together with … forefront of technology? We are looking for a field resource controller to support and augment the existing service. The role will involve: Incident management: incident logging, triage and assignment on various platforms Excel and manage the incident to resolution in conjunction with the 3rd party, keeping ...

Hatfield or Milton Keynes) The successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The roles will focus on incidents, increasing the first time fix rates … ensuring SLAs are met, and wider call management. What youll do Technical 80% Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team members ...

operational stability, governance, and delivery of technology change across a multi-system environment. This role combines IT operations leadership, policy & governance ownership, vendor management, data mapping, and end-to-end technical project delivery. Acts as a key interface between Technology, Compliance, and Operations. Key Responsibilities IT Operations … Mapping & Information Risk Own system/data maps, data locations, access models, and system dependencies Improve visibility and reduce information and operational risk Risk, Incident & Resilience Oversee incident management, investigation, and remediation Maintain DR/BCP documentation and testing schedules About You Proven experience in IT Operations ...

team and support the day-to-day running of their Unix estate. About the Role As a Junior Unix Engineer, you'll support the management and maintenance of Unix platforms across Paragon's hosting estate, spanning on-prem, private cloud, and public cloud environments. You'll work closely with … routine maintenance Monitor platform performance, availability, and capacity Support Unix environments across VMware and cloud platforms (AWS, Azure, OCI) Follow ITIL-based change and incident management processes Help maintain documentation and configuration records Contribute to automation and continuous improvement initiatives Participate in an on-call rota and occasional ...

finance operations and how the GL interacts with AP, AR, and Procurement. Nice-to-Have Familiarity with additional modules such as AR, Inventory, Asset Management, Project Costing. Understanding of financial processes, accounting concepts, and VAT (UK/EU). Experience working with ITSM/incident management platforms. ...

MAIN RESPONSIBILITIES Lead the Quality Assurance and Food Safety function to ensure compliance with McCormick, regulatory, and customer standards. Drive the Quality & Food Safety Management Program, achieving key objectives and KPIs. Maintain and strengthen compliance with corporate QA policies, covering raw materials, processes, environment, and finished goods. Champion continuous … improvement initiatives to enhance quality performance and food safety culture. Lead, motivate, and develop the site Quality Team, fostering growth and accountability. Oversee incident management, providing coaching and training to site teams. Play an active role on the Site Operations Leadership Team, influencing both quality and operational decisions. ...