8 of 8 Permanent Incident Management Jobs in the Thames Valley

Title: Senior Discovery and Configuration Manager Location: Reading- 3 Days a week Job Type: 12 Months Fixed Term Role purpose The Configuration Management team are responsible for ensuring that the data in the CLIENT Configuration Management Databases (CMDB) acts as a single source of truth for all CLIENT … configuration data because it is maintained, modelled and governed. The role is responsible for developing the strategy for Discovery and Configuration Management along with the end-to-end Configuration Management Process at both high and low levels where appropriate. The role also provides subject matter expertise to support ...

malicious activity using telemetry, SIEM data, and threat intelligence, develop hypotheses based on MITRE ATT&CK Tactics, Techniques, and Procedures (TTPs), and support incident management and response activities when threats are identified. We are open to experienced SOC Analysts where threat hunting, investigations, and proactive detection have formed … tradecraft Experience working with Indicators of Compromise (IOCs) and threat intelligence feeds Solid experience across the security event life cycle, including detection, investigation, and incident management Hands-on experience with EDR/XDR technologies such as Microsoft Defender, CrowdStrike, SentinelOne, or Carbon Black Strong knowledge of networking fundamentals ...

team? can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution, customer liaison, spares orders and electronic diary management that contribute to IT service delivery? Do you want to collaborate and achieve together with … forefront of technology? We are looking for a field resource controller to support and augment the existing service. The role will involve: Incident management: incident logging, triage and assignment on various platforms Excel and manage the incident to resolution in conjunction with the 3rd party, keeping ...

intelligent CRMs, and mobile-first experiences. Experienced PHP Developer in designing, developing, and maintaining dynamic web applications. Strong knowledge of Back End development, database management, and API integration. Proven ability to work in Agile environments with exposure to ITIL-based incident and change management processes. Skilled … high-performance applications. CORE COMPETENCIES * Backend Development & System Design * Stakeholder & Line Manager Engagement * Requirement Gathering & Solution Design * REST API Development & Integration * Application Performance Optimization * Incident & Change Management (ITIL) * Agile/Scrum Delivery * Production Support & Deployment * Cross-functional Collaboration TECHNICAL SKILLS Languages & Scripting: * PHP (Core PHP, OOPs), JavaScript, HTML5 ...

Hatfield or Milton Keynes) The successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The roles will focus on incidents, increasing the first time fix rates … ensuring SLAs are met, and wider call management. What youll do Technical 80% Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team members ...

driving best practices across reliability engineering, automation, and system performance. What you'll be doing: Designing and improving system reliability, scalability, and observability Leading incident management and driving root cause analysis Building and maintaining robust CI/CD pipelines and automation frameworks Partnering with development teams to embed ...

automation Champion GitOps-first approaches, minimising manual configuration ("ClickOps") Lead and contribute to Site Reliability Engineering practices, including error budgets, SLOs, SLIs, and incident management Work in agile delivery teams, aligning engineering outcomes to customer and service reliability goals Operate within defined on-call rotas, supporting services underpinning … Code experience using tools such as Helm or Kustomize Proficiency in scripting and automation, including Bash and Python CI/CD and GitOps pipeline management using tools such as ArgoCD, FluxCD, or Tekton Experience with Red Hat ACM/ACS and advanced container networking (e.g. Submariner) A strong focus ...

focus on security in particular: Sentinel, Defender XDR, and SIEM. You will be happy working in all areas of cyber security including alerting, incident management threat and intelligence. If you have got the SC-200 or COMPTIA Security+ certification that would be very welcome. You will need ...