15 of 15 Permanent Issue Tracking Jobs in the Thames Valley

in large-scale information systems High proficiency in Oracle SQL & PL/SQL , with a strong focus on writing clean, efficient code A solid understanding of configuration management and issue tracking systems Knowledge of HTML, JavaScript, Java, JSON , and a willingness to learn new technologies Strong OLTP experience What We’re Looking For: Exceptional diagnostic and analytical skills More ❯

suites, etc.) In the delivery pipeline Understanding and experience with a variety of deployment approaches Knowledge of development concepts (REST, JSON, YML etc.) Desirable Skills Proficient with defect/issue tracking tools such as JIRA Knowledge of Hashicorp Packer for AMI creation and Hashicorp Vault for secrets are desirable Knowledge of Queues (IBM MQ and RabbitMQ) and monitoring More ❯

suites, etc.) In the delivery pipeline Understanding and experience with a variety of deployment approaches Knowledge of development concepts (REST, JSON, YML etc.) Desirable Skills Proficient with defect/issue tracking tools such as JIRA Knowledge of Hashicorp Packer for AMI creation and Hashicorp Vault for secrets are desirable Knowledge of Queues (IBM MQ and RabbitMQ) and monitoring More ❯

The E-Commerce Success Manager plays a key global role in maintaining platform stability, improving operational excellence, and communicating resolution progress and performance insights to senior stakeholders. Key Responsibilities Issue & Bug Management Serve as the single owner globally for all website issues and defects reported by internal stakeholders & consumers. Log, prioritise, and track bugs through resolution, ensuring timely fixes … in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, root cause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring it is optimal and accurate to capture any issues Stakeholder Communication & Reporting Act as the main liaison between e-commerce … rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around site stability & performance with core markets Analyze if we have the right alerting in place and right processes to respond More ❯

software developments using C/C++ Experience with network and other communications buses. Experience with tools such as CMake, GIT (or other source code control system), a bug or issue tracking system, and debuggers Experience of developing complex software applications Experience developing control systems Python Distributed systems Database interaction/SQL queries Cloud infrastructure (e.g. Azure/AWS More ❯

and corporate functions. Support the modernisation of core systems, platforms, and processes through structured delivery and change management. Manage governance processes including project boards, status reporting, and risk and issue tracking (RAID). Prepare and maintain key project documentation such as business cases, plans, charters, and benefit realisation reports. Engage with third-party suppliers and technology partners to More ❯

customer issues independently or via development team escalation • Installing and customising applications for new clients • Delivering user training sessions • Testing bug fixes and updates before client release • Maintaining accurate issue tracking via Jira What will you need? • IT qualification or degree (essential) • Experience working with service desk ticketing tools such as Jira • Strong knowledge of SQL, Windows environments More ❯

customer issues independently or via development team escalation * Installing and customising applications for new clients * Delivering user training sessions * Testing bug fixes and updates before client release * Maintaining accurate issue tracking via Jira What will you need? * IT qualification or degree (essential) * Experience working with service desk ticketing tools such as Jira * Strong knowledge of SQL, Windows environments More ❯

customer issues independently or via development team escalation • Installing and customising applications for new clients • Delivering user training sessions • Testing bug fixes and updates before client release • Maintaining accurate issue tracking via Jira What will you need? • IT qualification or degree (essential) • Experience working with service desk ticketing tools such as Jira • Strong knowledge of SQL, Windows environments More ❯

Excellent communication and collaboration skills Organised, methodical, and able to manage multiple tasks Experience liaising with suppliers or overseas developers Proficient in Microsoft Office and familiar with test or issue tracking tools A genuine interest in technology and continuous improvement Benefits: 25 days holiday Pension up to 6% contribution Subsidised canteen Onsite parking Please note: As you can More ❯

/or Android (hands-on in a product/web/mobile app environment) Strong eye for detail and a user-centric mindset Familiarity with agile methodologies, JIRA/issue tracking, and test case management Ability to write clear, reproducible bug reports and communicate effectively with cross-functional teams Optional but nice-to-have: basic automation scripting, API More ❯

technical background with SQL Server (queries and data analysis). PowerBI experience desirable. Familiarity with data integration via REST/SOAP APIs and Intapp’s Swagger UI. Experience using issue tracking platforms such as DevOps. Background in the legal sector highly advantageous, particularly matter lifecycle processes. Exposure to software development practices, with understanding of logic, patterns, algorithms, and More ❯

for queries and data analysis. Experience with PowerBI is desirable but not essential. Familiar with data integration via REST/SOAP APIs and Intapp’s Swagger UI. Use of issue tracking platforms, such as DevOps. Experience in the legal sector is highly desirable, particularly with matter lifecycle processes. Software development experience or exposure with a strong understanding of More ❯

with business goals 🧠 What You Bring Proven experience in Agile product management and delivery A user-centered mindset – you thrive on understanding and solving real needs Jira expertise for issue tracking and sprint management Excellent communication skills, from engineers to senior directors Strong organization and autonomy – with support from senior leaders Familiarity with endpoint or system management tools More ❯

Act as escalation lead during high-severity incidents (P0/P1), ensuring communication, process adherence, and rapid resolution. Conduct Monthly and Quarterly governance reviews with clients, ensuring feedback loops, issue tracking, and continuous improvement. 3. Growth & Strategic Impact Identify and nurture growth opportunities within key accounts, particularly in expanding service portfolios (network and retail operations). Work closely More ❯