3 of 3 Permanent Operations Management Jobs in the Thames Valley

Job summary This leadership role is key to delivering high-performing, cost-effective operational and digital services. As a senior leader, you will: Oversee daily operations and personnel across all services Lead delivery of organisational strategy and transformation initiatives Represent EBPC in digital innovation, service design and system implementation You will empower teams, support new business, and uphold professional … as Deputy AEO and participate in the operational on-call rota Seek and support business development and tendering activities Ensure performance, compliance, and productivity reporting to the executive team Operations Management Lead contract reviews with commissioners and suppliers; take corrective action as needed Maintain close operational and clinical team relationships Develop links with external partners (e.g. GP practices … as Deputy AEO and participate in the operational on-call rota Seek and support business development and tendering activities Ensure performance, compliance, and productivity reporting to the executive team Operations Management Lead contract reviews with commissioners and suppliers; take corrective action as needed Maintain close operational and clinical team relationships - Develop links with external partners (e.g. GP practices More ❯

serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers. Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues … and implements solutions to complex problems What you bring to the team 4+ years of industry experience in a client/professional service, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas Knowledge of data communication concepts and technologies, specifically email and networking knowledge of Linux, SMTP, and MySQL. … excellent communications skills, both written and oral A history of successfully leading and directing technical staff through crisis situations Adaptable and willing to learn new technologies Knowledge of project management and strong time management skills Ability to effectively work in a team environment as well as independently Why Proofpoint Protecting people is at the heart of our award More ❯

before. Here, you'll be part of a dynamic team that works together to defend, adapt, and innovate with freedom and purpose. You won't just work on Incident Management; you'll help improve how it's done. Dive into purple teaming, create and refine world-class detections, shape change projects, and push the boundaries of what's possible … to bring your ideas to life, help shape the future of cybersecurity while developing new capabilities that enhance our operations. About the role: Incident Response and Leadership Lead incident management activities in response to all high priority cyber-security incidents, with the ability to remain calm and focused during crisis situations. Ability to manage conflicting priorities and multiple tasks … quality control and feedback reviews. Develop training materials and deliver training as part of the team's continuous development. Conduct and lead in Cyber Incident Response exercises. Soft Skills: Operations Management & Issue Resolution : Ensure smooth operations and continuity by proactively identifying and addressing operational issues, team dynamics, and inefficiencies in ticket handling. Report Writing: Ability to write More ❯