15 of 15 Permanent Performance Metrics Jobs in the Thames Valley

improvement of Managed Services operations. Working closely with senior service leadership, you’ll play a key role in maintaining service lifecycle data, producing client performance reporting, supporting service reviews, and ensuring operational processes and documentation remain accurate and up to date. This is an excellent opportunity for someone with … support or service management who enjoys working with data, reporting, and process improvement, while developing their career within Service Delivery. Key Responsibilities Service Reporting & Performance Analysis Produce regular service performance reports, including SLA and KPI reporting Maintain service dashboards and trackers with accurate, current data Analyse trends, recurring ...

improvement of Managed Services operations. Working closely with senior service leadership, you’ll play a key role in maintaining service lifecycle data, producing client performance reporting, supporting service reviews, and ensuring operational processes and documentation remain accurate and up to date. This is an excellent opportunity for someone with … support or service management who enjoys working with data, reporting, and process improvement, while developing their career within Service Delivery. Key Responsibilities Service Reporting & Performance Analysis Produce regular service performance reports, including SLA and KPI reporting Maintain service dashboards and trackers with accurate, current data Analyse trends, recurring ...

their best. You manage and optimise CRM data, ensuring accuracy and visibility across the sales cycle. You produce clear, timely reports on pipeline, performance, and forecasting. You support new team members with onboarding and system training. You coordinate between departments to improve quote-to-order and reporting efficiency. … identify process improvements and support key projects that increase operational effectiveness. You analyse sales trends and performance metrics to highlight risks or opportunities. You handle internal and partner queries professionally and efficiently. Your Profile: You have experience in Sales Operations , Business Administration , or a related analytical or commercial ...

Responsibilities Define and deliver the IAM product vision and roadmap Collaborate with stakeholders to gather and refine requirements Manage backlog, priorities, and product performance Ensure security, compliance, and risk management Act as the voice of the customer and key escalation point Support cross-functional teams including architecture and delivery … information Strong written and verbal English communication skills Desirable Practical experience with Agile methodologies (e.g. Scrum), including coaching or upskilling teams Understanding of product performance metrics (e.g. defect rate, downtime, velocity) and how to improve them Experience evaluating contractors and suppliers within the Software Development Lifecycle ...

documentation 3. Scheduling, Reporting & Risk Management Develop and maintain project schedules and milestones Monitor progress against baseline and manage changes Track KPIs, risks, and performance metrics Support risk assessments, mitigation planning, and reporting Contribute to governance reporting and stakeholder updates 4. Stakeholder Management Support client and internal stakeholder … them define and implement their projects in two fields: Digital Systems: Embedded and critical systems, IoT, information systems, and digital solutions for businesses. Operations Performance: Management of projects, quality, and industrial performance. We are present in seven countries (France, Spain, Belgium, the UK, Germany, the USA and Canada). ...

operational modernisation. Align ways of working across field teams, service desk, and projects. Champion a culture of continuous improvement and operational excellence. Service Delivery & Performance Ensure a reliable, professional managed service for all customers. Set service performance metrics and monitor results. Drive consistency, standards, and best practices … plans. Provide insight on resource planning, capacity, service development, and long-term operational needs. People Leadership Build strong leadership within operational teams. Drive accountability, performance management, and workforce planning. Identify and develop future leaders. Work closely with People & Culture to support engagement and development. Skills & Experience Essential Extensive experience ...

point of escalation, supporting teams and helping to resolve service issues Ensure services are delivered in line with agreed contracts and performance measures Support and contribute to regular service review meetings, ensuring clear communication and follow-up actions Oversee the onboarding of new customers, including supporting TUPE processes where … service standards and values Work with the Head of Service Delivery to support training, mentoring and professional development Contribute to recruitment, onboarding and performance review processes Promote collaborative working across teams and functions Operational and financial oversight Support management of assigned budgets and contribute to financial reporting, including ...

partner onboarding, enablement, communications, and events, and assist in coordinating Partner Advisory Board meetings and related follow‐up actions. Track and analyze partner enablement performance metrics to identify improvement opportunities, inform decision‐making, and help measure ROI for channel activities. Collaborate with global internal sales enablement, product development … Salesforce) preferred. Experience with MindTickle software preferred. Experience with social media platforms, Credly, and similar badge promotion options. Ability to create custom reporting around metrics and KPIs with various tools. Ability to drive new ideas, strategies, and effectively promote those internally to empower collaboration amongst teams and individuals required ...

Evaluate, select, and roll out AI‐driven tools to enhance productivity, ensuring adoption and measurable impact. Partner with Loftware leaders for measurement and continuous performance metric tracking of the effectiveness and ROI of all AI initiatives. Go‐to‐market and customer‐success operations core responsibilities include: AI‐assisted sales ...

criteria. Client Communication: Clearly articulate the client's value proposition, demonstrating how their products and services can address prospective customers' business needs and challenges. Performance Tracking & Reporting: Monitor and report on key activity and performance metrics, including calls made, emails sent, outreach activity, lead conversions, and meetings … approach to change Strategic thinker with strong attention to detail Ability to manage conflicting demands and priorities Self-aware, proactively managing own development and performance Resilient, motivated, and eager to succeed What’s in it for you? Competitive base salary + uncapped commission structure 25 Days Holiday (plus Bank ...

role sits at the forefront of next-generation Battery Management Systems, focused on developing advanced embedded algorithms that directly impact battery safety, fast charging performance, degradation detection, lifetime optimisation, and real-world reliability. You will work on highly complex nonlinear systems across temperature, ageing, and operational variability, translating advanced … embedded algorithm solutions Lead simulation-based validation activities using representative drive cycles and ageing scenarios Analyse cell, module, and pack-level datasets to identify performance limitations and edge cases Support algorithm validation through cell testing and data interpretation Collaborate with modelling, validation, embedded software, and systems engineering teams Produce ...

strategy and growth-focused Senior Director, Channels for UK&I will provide operational direction and general management leadership to achieve superior levels of performance across channel & alliances business. In this role, you will lead the strategy, development, and execution of the company’s channel sales initiatives in the region. … development while monitoring progress against individual goals. Define and execute the UK channel sales strategy while aligning with regional & global objectives. Establish KPIs and performance metrics to measure partner success and revenue contribution. Ensure effective recruitment, onboarding, and management of strategic partners, distributors, resellers, and system integrators ...

Overall accountability for the effective and efficient operation of the Cellnex UK Network Operations Centre (NOC), ensuring high service availability, operational resilience, and continuous performance improvement. Ensure consistent delivery of services to contractual commitments, meeting or exceeding agreed SLAs and KPIs while operating within defined commercial, regulatory, and contractual … management of field maintenance service partners supporting the In-Building and Small Cells portfolio, including sourcing and selection via RFQ processes, establishing performance metrics, monitoring service delivery, and leading continuous improvement programmes to enhance quality and efficiency. We Offer Step into a role that values your expertise ...

Leader based in Abingdon. This hybrid role requires innovative thinking in transforming our B2C sales strategy, focusing on high volume subscription sales and improving performance metrics. The ideal candidate will exhibit strong commercial acumen and a proven track record in enhancing revenue and productivity. You will ...

both internal quality standards and relevant regulatory obligations are consistently met. This includes providing leadership, motivation , and development to the team to drive strong performance and continuous improvement . The role is also responsible for building and maintaining effective relationships with operational functions to deliver a seamless … service, while managing operational quality performance indicators (KPIs) across both onshore and BPO teams. In addition, the role ensures that operational processes remain compliant with business requirements and regulated industry standards, helping to maintain quality , efficiency , and regulatory integrity across service delivery . Responsibilities People management aligned with ...