2 of 2 Permanent Problem Management Jobs in the Thames Valley

projects. Act as a technical escalation point and subject matter expert. Work within an ITIL-based service environment, supporting SLAs, KPIs and change/problem management. Participate in a 24/7 on-call rota. Build strong customer relationships and deliver a high level of technical service. Occasionally travel … servers VMware ESXi/vSAN Load balancing and network monitoring Defender/Sentinel/SIEM HLD/LLD documentation ITIL, incident/change/problem management About You You'll be a proactive, self-motivated Network Engineer with: Strong troubleshooting and problem-solving skills Excellent communication ...

operational needs into technical solutions, improving system processes and ensuring applications continue to deliver real business value. Combining hands-on technical troubleshooting with application management, integrations, data and continuous improvement, this is a varied role where you'll have the opportunity to make a tangible impact. What … Experience supporting, administering or configuring business-critical applications. A good understanding of application architecture, databases and system integrations. Experience managing system changes, incidents and problem resolution. Desirable experience Knowledge of SQL, reporting tools and data analysis. Familiarity with APIs, data feeds and application-to-application integrations. Understanding of ITIL ...