Customer Experience Insight Manager
Milton Keynes, Buckinghamshire, South East, United Kingdom
Volkswagen Financial Services (UK) LTD
plus much more! Closing date: 24th June 2024 About the Role Are you a strategic thinker with a passion for customer insights and market research? We want to hear from you! At VWFS digital marketing is evolving, and we are seeking a customer centric CX Insight Manager to join … customer journey and make a tangible impact in line with the customer experience strategy. Who We're Looking For: You will have proven market research experience and enjoy getting into the detail by delivering customer & competitor analysis and data insight in line with Consumer Duty. This isn't just … job; it is a chance to make an impact, grow professionally, and enjoy being part of a fast-paced team. Your Impactful Contributions: Customer Research: Lead quantitative and qualitative research surveys, live product and web testing, and nationally representative surveys to enhance product development and customer experience more »
Employment Type: Permanent
Salary: £55,000
Posted: