15 of 15 Permanent Release Management Jobs in the Thames Valley

across the business to ensure seamless operations and integrations between core and satellite systems. You'll also take ownership of system administration tasks and play an active role in release management, compliance, and continuous improvement initiatives. Key Responsibilities Deliver application support to business users across various platforms and locations. Provide 2nd line support for line-of-business applications … ensuring compliance with SOX and other regulatory requirements. Collaborate with cross-functional teams to ensure smooth integration with systems such as Salesforce Commerce Cloud, WMS, and PIM. Participate in release cycles, performing regression testing and coordinating production deployments. Monitor and maintain end-user services to minimise outages. Investigate and resolve incidents, ensuring timely escalation where needed. Document known issues … and solutions, assisting with change management and system improvements. Define and monitor SLAs, KPIs, and OLAs in collaboration with managers and business stakeholders. Contribute to roadmap planning and support continuous improvement initiatives across the application landscape. Essential Skills & Experience Extensive experience supporting business-critical applications in large, complex environments. In-depth knowledge of Microsoft Dynamics AX/D365 F More ❯

SLAs) and key performance indicators (KPIs) to maintain high-quality support standards. Create and update processes and instructions for the team. Design and implement automation workflows to streamline incident management, request fulfillment, and repetitive tasks using ITSM tools such as Microsoft Service Center Service Manager. Manage service management, performance/people management, communication, and recruitment activities. Manage … incidents to resolution in collaboration with third parties, keeping records updated according to agreed work instructions. Escalate when necessary. Support and participate in all Change Management Activities, updating changes upon completion. Participate as a member of the Change Advisory Board (CAB). Coordinate software deployments as part of Release Management. Manage service requests that have been escalated from More ❯

Be able to develop and share knowledge with other team members and promote a performance-based culture within the team. Experience of IT Governance and ITIL processes including Change & Release management. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve More ❯

Possibility of remote work: Hybrid, 2 days/week WFO Contract duration: 3 months Location: Reading, UK Client: SSE (Scottish and Southern Energy) - JOB DETAILS Role Title: Release Manager - CX Application Minimum years of experience: 10 years Job Description: • Good Hand-On experience in Technical Release Management • Experience in Release and Environment management for Oracle … CX applications • Expertise in Agile Process and should have worked on a large utilities project as a Scrum Master • Good Client Management and Vendor Management skills • Azure Devops working knowledge. More ❯

Contract Opportunity: Change & Release Manager - SC Cleared £400/day Outside IR35 Hybrid (Milton Keynes) I am currently supporting a government-focused organisation in their search for an experienced Change & Release Manager to join their team on a 6-month contract basis. This is a hybrid role, requiring onsite presence in Milton Keynes around 60% of the time … This is an exciting opportunity to work in a highly secure, fast-paced environment , where you'll play a crucial part in managing and evolving enterprise-level change and release processes across a complex IT landscape. Role Overview As Change & Release Manager, you'll be responsible for leading, coordinating and overseeing all aspects of Change and Release Management activities. Working closely with Service Transition, Delivery, and Architecture teams, you will ensure that all changes and releases into live service environments are well planned, controlled, and executed with minimal risk to service disruption. You'll act as the Process Owner , championing best practice, continuous improvement, audit compliance, and cross-functional collaboration to maintain service excellence. Key More ❯

like Microsoft SCSM. • Oversee team performance, recruitment, and staff development activities. • Coordinate with third-party vendors and internal teams to resolve issues and manage escalations. • Participate in Change and Release Management processes and act as a CAB member. • Monitor patch management, software deployments, and reporting using SCOM, SQL, ePo, and Excel. Your Experience: We're looking for More ❯

Manager to lead a multi-tiered IT support team covering 1st, 2nd, and 3rd Line support. This is a great opportunity to blend hands-on technical support with people management-delivering high-quality service across government and enterprise environments. You'll be responsible for the day-to-day running of the service desk, coaching junior staff, driving process improvements … and upskilling. What you'll be doing: Overseeing daily operations across 1st to 3rd Line support Managing SLAs, KPIs, and reporting to ensure service quality Leading change, patch, and release management activities Designing ITSM workflows and process documentation Supporting escalations and liaising with internal/external stakeholders Mentoring junior team members and participating in recruitment What we're More ❯

like Microsoft SCSM. • Oversee team performance, recruitment, and staff development activities. • Coordinate with third-party vendors and internal teams to resolve issues and manage escalations. • Participate in Change and Release Management processes and act as a CAB member. • Monitor patch management, software deployments, and reporting using SCOM, SQL, ePo, and Excel. Your Experience: We're looking for More ❯

Manager to lead a multi-tiered IT support team covering 1st, 2nd, and 3rd Line support. This is a great opportunity to blend hands-on technical support with people management-delivering high-quality service across government and enterprise environments. You'll be responsible for the day-to-day running of the service desk, coaching junior staff, driving process improvements … and upskilling. What you'll be doing: Overseeing daily operations across 1st to 3rd Line support Managing SLAs, KPIs, and reporting to ensure service quality Leading change, patch, and release management activities Designing ITSM workflows and process documentation Supporting escalations and liaising with internal/external stakeholders Mentoring junior team members and participating in recruitment What we're More ❯

a Technical Team Manager to lead and mentor a team of 11 IT support professionals ranging from junior to senior engineers, network specialists, and infrastructure technicians. This is a management-first position, offering the opportunity to shape the service desk's performance, structure, and culture. Based on-site in Bracknell, this is an ideal opportunity for a motivated and … 1st, 2nd, and 3rd line activities. You will: Oversee daily team operations, ensuring efficient resolution of support tickets. Monitor SLAs and KPIs to drive continuous service improvements. Provide performance management, mentoring, workflow assignment, and escalation handling. Generate performance reports and present findings to the senior leadership team. Act as a key liaison with internal stakeholders and customers. Contribute to … with software delivery teams on deployments and technical coordination. Identify opportunities for workflow automation using ITSM tools. Participate in Change Advisory Board (CAB) meetings and contribute to change and release management. What You’ll Bring To be successful as Technical Team Manager , you should have: SC clearance (or eligible to start with SC). Strong knowledge of IT infrastructure More ❯

ll oversee a high-performing service desk team delivering 1st, 2nd, and 3rd line support across multiple UK locations. With a mix of hands-on technical exposure and team management, becoming a service desk manager is a great platform to build your skills, contribute to ongoing innovation, and make a measurable impact. You'll be joining an established, collaborative … resolved quickly and effectively. Drive high support standards by managing SLAs, KPIs, and quality processes. Implement automation workflows and improve service delivery using ITSM tools. Oversee performance and people management, communication, and recruitment activities. Coordinate escalations, patching, change/release management, and reporting duties. Skills & Experience: Proven leadership experience within IT support and service desk environments. Strong More ❯

want to work for a firm with outstanding benefits? If so, this could be the perfect role for you! Our Buckinghamshire based client are in need of a Salesforce Release Specialist who can take ownership of the end-to-end release process across Salesforce and Fonteva platforms. The specialist will lead the end-to-end release lifecycle … with 4 days working from home and 1 day being office based. The salary for this role is up to £50,000 dependent on experience Responsibilities for the Salesforce Release Specialist role are: Lead Salesforce release cycles using Copado (deployments, pipelines, version control) Manage environment strategy and coordinate testing readiness Support Salesforce admin tasks - users, flows, permissions, and … system config Resolve deployment issues and ensure robust documentation Work closely with cross-functional teams to align on release priorities Sills required for the Salesforce Release Specialist role are: Solid experience with Salesforce administration and Copado deployment tools Working knowledge of Git and branching strategies Strong communication and documentation skills Analytical mindset and keen attention to detail Confident More ❯

Prepare project-related documentations like Method of Procedures (MOP) and also participate in MOP reviews to ensure right first time Know who to reach out to in R&D Release Management and R&D Engineering to ensure customer queries are resolved quickly Escalate to the Sr. Technical Operations Lead/Manager any critical blocking items which require their More ❯

requests. Troubleshoot hardware, software, and network issues (Windows 10 & 11). Collaborate with 3rd line teams on escalated issues and project work. Contribute to ITIL-aligned processes (Problem, Change, Release Management). Mentor junior team members and support service improvement initiatives What We're Looking For: Strong troubleshooting skills across software, hardware, and networks. Experience supporting Windows environments More ❯

requests. Troubleshoot hardware, software, and network issues (Windows 10 & 11). Collaborate with 3rd line teams on escalated issues and project work. Contribute to ITIL-aligned processes (Problem, Change, Release Management). Mentor junior team members and support service improvement initiatives What We're Looking For: Strong troubleshooting skills across software, hardware, and networks. Experience supporting Windows environments More ❯