2 of 2 Permanent Remedy ITSM Jobs in the Thames Valley

Role Overview: The Program Manager will lead a Prime complex, multi-vendor programs in the ITSM BMC Remedy to Helix Migrations. This role combines strong technical expertise with excellent E2E program management skills to ensure successful delivery of large-scale IT transformation initiatives for global telecom clients. … governance forums. Ownership of budget. Key Responsibilities: Program Leadership & Delivery: Drive end-to-end delivery of strategic programs BMC Helix and Remedy ITSM systems within Telecom domain. Define program scope, technical architecture alignment, timelines, and success metrics. Technical Oversight: Collaborate with solution architects and engineering teams ...

Title: Solution Architect - ITSM implementation experience on Helix Location: Reading, UK- 3 days onsite Job Type: Permanent/Fixed Term Job Summary: We are seeking an experienced Communications Architect with strong expertise in Telecom Assurance and ITSM platforms such as Helix and Remedy. The ideal candidate will have … proven track record of designing and defining ITSM transformation architectures and possess deep knowledge of Telecom OSS architecture and design. This role requires a strategic thinker who can create scalable, future-ready architectures aligned with organizational and telecom operational needs. Key Responsibilities Define and design strategy & roadmap for ITSM ...