CRM Manager
Milton Keynes, Buckinghamshire, South East, United Kingdom
Volkswagen Financial Services (UK) LTD
the Role: At VWFS UK Ltd, exceptional customer communication journeys are important and we are seeking a two CRM Manager's to join our Marketing & Customer Experience team. Reporting to the General Manager of Customer Communications , you will be responsible for ensuring that all customer-facing communications conform to … operational communications, ensuring clarity and reducing unnecessary customer contact. Collaborate with CRM and Digital teams across VWG brands to integrate FS activities into Brand marketing plans. Drive development of new CRM programs for specific customer segments, such as non-franchise used cars and non-asset-based products. Design retention … data integrity and compliance with FCA guidelines in all customer communications. Supplier management of agencies Qualifications and Experience Previous CRM experience required. Understanding of Salesforce Marketing Cloud preferred Strong interpersonal and relationship-building skills Effective time management and ability to manage multiple stakeholders and suppliers Demonstrated ability more »
Employment Type: Permanent
Salary: £55,000
Posted: