6 of 6 Permanent Salesforce Service Cloud Jobs in the Thames Valley

As a Salesforce Functional Consultant, you will be responsible for analysing business processes, designing and optimising Salesforce solutions, and implementing Service Cloud and Field Service Lightning (FSL) to enhance customer service and workforce management.Your role will be instrumental in delivering digital transformation projects, optimising customer service, and ensuring the seamless integration of Salesforce applications. What you’ll be doing as a Salesforce Functional Consultant Work closely with Product Owners and Business Process Owners to align business processes with Salesforce capabilities, focusing on Service Cloud, FSL, and Workforce Management. Configure and optimise Salesforce modules, ensuring alignment with best practices, industry standards, and regulatory requirements. Implement and enhance Salesforce Field Service (SFS), optimising scheduling, dispatching, and mobile workforce solutions. Support the integration of Salesforce with other enterprise applications, ensuring data accuracy and efficient workflows. Provide support for production incidents, troubleshooting, and ensuring timely resolutions while following structured release management processes. Provide training and documentation to upskill business users on Salesforce capabilities and best practices. Conduct More ❯

Salesforce Administrator - Service Cloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our Client is seeking a Salesforce Administrator with strong expertise in Service Cloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have). Key Responsibilities: Support Service desk team for any Level 3 issues Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals Administer users, roles, profiles, and security settings Create reports and dashboards Maintain data quality through cleansing and de-duplication Environment refresh activities Collaborate on integrations and AppExchange implementations (if … any) Stay updated with Salesforce releases and recommend improvements Support deployments Requirements: 5+ years of hands-on Salesforce admin experience (Service Cloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have)) Salesforce Administrator Certification (Advanced Admin a plus) Strong skills with automation tools (Flows, etc) Experience with data migration tools (Data Loader, etc. More ❯

Salesforce Field Service Lightning Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £80-90k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of … approximately 2,500 employees. The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. … scope, timelines, budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset More ❯

Role: Salesforce Product Manager (NPSP experience is essential) (12 Month FTC – Room for extension) Location: London – Adhoc Travel ideally x2 month Salary: Up to £62,000 A recognised UK charity are undergoing a large Salesforce digital transformation, now expanding their internal Salesforce CoE for a Technical Product Manager. You will lead on delivering value from the platform … and drive forward the strategy and roadmap with NPSP & NPC. You will drive organisational strategy and manage continuous improvements across the org whilst engaging with business stakeholders to deliver Salesforce solutions in line with goals. It’s a unique opportunity to sit front and centre of an impactful transformation, gaining exposure to Salesforce latest release. They have an … existing cross-functional Salesforce team whereby you will line manage and coach 2 administrators and provide hands on support where needed. Their internal culture is vibrant, people-first and offers flexibility. You will be required to attend office a couple of times a month where the team get together and often have social team bonding activities. There is plenty More ❯

aligning stakeholders, managing risks and dependencies, and making informed trade-off decisions. You’ll also play a senior leadership role, accountable for high-value programmes across platforms such as Salesforce Service Cloud, Field Service and Workforce Management, as well as contributing to multi-million dollar AMP9 Digital Transformation programmes. What you’ll be doing as a … be paid from £75,000 to £90,000 per annum depending on skills and experience Annual leave 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Car Allowance. Performance-related pay plan is directly linked to company performance measures and targets. Generous Pension Scheme through AON. Private Medical Health Care. Access to More ❯

Role: Salesforce Business Analyst (4 Month FTC) Location: London - x2 a month (Adhoc) Salary: Up to £60,000 Heavy Salesforce experience is essential for this role, and you will need to have either a 2 week notice or less OR immediately available. A recognised UK based nonprofit are undergoing a large long-term Salesforce digital transformation seeking … a Salesforce Business Analyst to join their cross-functional team of experts. They have a variety of clouds in their org, and you will gain first hand exposure to the latest NonProfitCloud. You will lead across stakeholder engagements with technical and non-technical teams, hold requirement gathering workshops and involved in change management. Their internal culture is vibrant, people … social team bonding activities during these allocated days. This will be a 4 month FTC with room for extension by at least another 2 months. Requirements: Proven experience as salesforce business analyst NPSP experience is essential & Service cloud - Desired Proficiency in stakeholder engagement and running workshops Full right to work in the UK Experience with change management More ❯