13 of 13 Permanent Service Management Jobs in the Thames Valley

Role: Deputy Service Desk Lead (Shift Based) Salary: £30,000 - £32,500 Location: Shrivenham (Hybrid 1 Week On-Site, 1 Week Remote) Network IT are supporting a fast-growing organisation seeking a Deputy Service Desk Lead to help oversee day-to-day Service Desk operations … shift-based environment. You will play a key role in supporting the Shift Leader, guiding a team of Service Desk Engineers, and ensuring customer-focused, high-quality technical support delivery across all incoming incidents and requests. This is an excellent opportunity for an experienced Service Desk professional ready ...

Service Delivery Manager - Bracknell (Hybrid) - MSP - £43k-£47k Do you thrive in leadership roles and want to join a growing MSP that truly invests in its people? Due to continued expansion, a dynamic Managed Services Provider based in Bracknell is looking for an IT Service Delivery Manager … lead their 7-person service desk team . Supporting over 60 clients , this MSP prides itself on a collaborative culture, excellent customer service, and strong technical delivery. You'll step into a key leadership role where your experience in service management, people development, and operational excellence ...

successful sales team in a dynamic, growing environment focused on business innovation and change. If you have experience in lead generation, particularly within Service Management or IT Services , this could be the ideal next step in your sales career! Key Responsibilities: Generate new leads through proactive cold calling … maintaining high call volumes Comfortable prospecting and cold calling internationally Excellent telephone manner, negotiation skills, and commercial/business acumen Ideally from a Service Management , IT Services , or related background Fluent in English with strong communication skills to build rapport quickly Ability to quickly assess prospect ...

Date: ASAP An exciting opportunity has arisen with a growing, global organisation specialising in business innovation and business change. If you have experience in Service Management or IT Services and a passion for new business development, this could be the perfect next step in your sales career. … negotiation and business acumen Self-motivated with a track record of meeting or exceeding sales targets High energy, organised, and resilient mindset Background in Service Management or IT Services is desirable Fluent English (spoken and written) Benefits 24 days holiday per year (plus bank holidays ...

Support Applications Manager required to work near to Thatcham. Please note: This is a sole management position, so we do not need someone that has managed people before and this is heavily Admin based. This is a Monday to Friday Office based role so no working from home. … successful. My client will not sponsor you so, please only apply if you have full UK working rights. Job purpose: To manage (sole management) the IT Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support ...

services Provide technical leadership and mentoring to juniormembers of the teamand foster a culture of continual improvement Support and contribute to projects, upgrades, and service transformations with minimal disruption to clinical services Ensure compliance with NHS, information governance, and security standards (including ISO27001) Provide out-of-hours support … us. Some of the benefits of working for us include: Flexible working options to support work-life balance 27 days' annual leave rising with service + opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including ...

regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert guidance on IT governance, compliance, and service management best practices. Requirements Proven experience building and maintaining relationships with senior business leaders in a complex IT environment. Strong background … service delivery and project management within large-scale organizations. Expertise in governance, risk management, and compliance related to IT operations. Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands. Exceptional communication and negotiation skills with the ability to influence at an executive ...

stakeholders, ensuring technology enables operational and commercial success Lead full lifecycle delivery from demand and business engagement through to implementation and support Oversee application management and support models, embedding structured Agile and ITIL-based processes Drive improvements in architecture, standardisation and system performance Take ownership of IT budgets covering … Build and develop a high-performing IT team, promoting accountability and continuous improvement Maintain strong relationships with external technology providers to ensure value-driven service delivery You'll be supporting a user base of 200+ within a structured, enterprise-style environment in the IT sector, so experience operating ...

Deputy CDIO will ensure the delivery of an immaculateservice. They will lead on building trusted relationships with suppliers through effective service management and oversee the delivery of key programmes. In addition to managing an internal team, the postholder will serve as a key liaison for the DDaT function. … services development, informatic provision in a health environment, and leadership of diverse teams delivering enterprise-wide functions Desirable Managing Successful Programmes or similar programme management qualification Experience Essential Interpreting national and local strategy to inform development of solutions for NHS requirements. Successful track record of senior roles for successful ...

planning, execution, and reporting. Use data and insight to challenge performance, identify risks, and support continuous improvement. Continuous Improvement Work with suppliers to improve service quality, reduce rework, and drive cost efficiency. Challenge the status quo, stay informed on external best practice, and apply learning to improve delivery outcomes. … Ability to manage project finance and engage confidently with Programme and Finance teams. Strong problem-solving and decision-making skills. Experience in infrastructure asset management, construction, or engineering fields. Ability to adapt quickly in dynamic and high-pressure situations. If you also have the following, we're especially interested ...

delivery teams. Key Responsibilities Manage end-to-end delivery of network and infrastructure projects, from initiation through to handover Lead project planning, scheduling, risk management, and reporting in line with PRINCE2 methodologies Coordinate internal teams, third-party vendors, and network engineers to ensure on-time and on-budget delivery … Oversee deployment, upgrade, and migration of network solutions, primarily using Cisco technologies Ensure projects align with ITIL service management practices and operational readiness Communicate effectively with retail business stakeholders, ensuring minimal disruption to store operations Maintain clear documentation, governance, and change control throughout the project lifecycle Required Skills ...

role in shaping and maintaining a secure, efficient and forward-thinking IT environment for the entire organisation. Working closely with an established Managed Service Provider, you will be responsible for overseeing all IT infrastructure, ensuring cyber security standards are upheld, and managing company wide software procurement and optimisation.This … varied and strategic role involving stakeholder engagement, service management, technical recommendations and long term planning. You'll collaborate with senior leaders to support the development of new IT capabilities aligned with the company's strategic goals. The role will involve regular travel between UK sites and occasional international ...

Work from Office. Below is the Job Description for your reference. Receive call from service desk, L-1 Tech support & Executive support team. Provide Hardware break fix services for laptop & desktop, Provide hardware upgrade services for laptop & desktop. Receive new desktop orders and provide MACI (Move, Allocate, Change … users) and Provide assistance for S/W distribution across network. Trouble ticket maintenance and Maintain file and print (Location specific). Site Inventory management and maintenance. Attend weekly/Monthly review meetings with onsite and offshore team and Generate and provide weekly/monthly activity reports. Escalate ...