1st Line Support Engineer
Thatcham, England, United Kingdom
Roc Technologies Careers
exceptional customer service. Key Responsibilities: First-line support for hardware/software issues Incident logging, triage & resolution Use of remote tools & ticketing systems (e.g., ServiceNow) Monitor alerts & escalate as needed Maintain documentation & knowledge base Requirements: 12 years IT support/service desk experience Strong knowledge of Windows 10/ More ❯
Posted: