1 of 1 Permanent Support Analyst Jobs in Torfaen

we live our lives and to the health and care of our population and through this recognition, have developed the ABUHB Digital Strategy - Transformation through Digital. The Lead Technical Support Analyst is a new position and presents an exciting opportunity for the person with the right skills, experience and aptitude to shape this role. This is an office … options can be discussed in line with the Health Board's flexible working policy. Main duties of the job Your main responsibilities will be: Lead and manage the technical support team to ensure timely and effective resolution of software application issues. Oversee daily operations and provide advanced troubleshooting for software application issues, both functional and non-functional. Manage deployment … processes, release management, change control, environment and configuration management. Develop and implement best practices to enhance team performance and support processes. Foster a culture of continuous improvement and customer service excellence. Lead on work within area of remit, collaborating with colleagues in Digital, Data and Technology (DDaT) and other stakeholders. Key technologies include: Supporting applications written using C# within More ❯