IT Service Asset & Configuration Lead
- Hiring Organisation
- UK Health Security Agency
- Location
- Birmingham, Leeds, Liverpool, London Canary Wharf, E14 4PU, United Kingdom
- Salary
- £56185.00 to £70566.00
Service Asset & Configuration Lead to join the Tech IT Service Management team. The IT Service Asset & Configuration Lead ensures that accurate configuration data is available to support key IT Service Management (ITSM) processes including Change, Incident, Problem and Release Management. Acting as the organisational subject matter expert, they will … techniques. Develop and maintain SACM policies, standards and processes, ensuring alignment with ITIL best practice. Ensure completeness, accuracy and integrity of configuration and asset data within the CMDB. Conduct regular audits, verification and reporting of Configuration Items (CIs) to maintain data quality. Support ITSM processes by enabling impact ...