Customer Journey Strategy Manager
- Hiring Organisation
- Barclays Bank PLC
- Location
- Tower Hamlets, London, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small ...