Senior Director - Operations and Reliability Engineering
Canary Wharf, Greater London, UK
Boston Consulting Group
traditional operations models to build a next-generation Reliability Engineering function. This role ensures end-to-end automation at scale, 24x7 operational excellence, and high availability across all of BCG, including BCG Core, BCG X, and Consulting Team (CT) worldwide. The leader will drive strategic planning, execution, and … native services across AWS, Azure, and GCP. * Scale Infrastructure as Code (IaC), automated provisioning, and cloud workload optimization. * Drive edge computing, containerized workloads, and high-performance computing strategies. * Implement AI-driven monitoring, self-healing automation, and full-stack observability. IT Service Management & Operational Excellence: * Mandate and assure the adoption … SRE-based operational metrics, including SLOs, SLIs, and error budgets. * Oversee incident response, problem resolution, and root cause analysis with AI-driven remediation. * Ensure high availability, performance, and security compliance for all enterprise services. * Develop a follow-the-sun operational support model, ensuring 24x7 resilience and uptime across More ❯
Employment Type: Full-time
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