Senior Director - Operations and Reliability Engineering
Canary Wharf, Greater London, UK
Boston Consulting Group
thrive. What You'll Do The Senior Director – Operations and Reliability Engineering is responsible for blending Site Reliability Engineering (SRE), DevOps, and traditional operations models to build a next-generation Reliability Engineering function. This role ensures end-to-end automation at scale, 24x7 … ensuring compliance with standardized frameworks and operational excellence. Key Responsibilities: Strategic Leadership & Transformation: * Define and execute a modern Reliability Engineering strategy, integrating SRE, DevOps, and automation-first operational models. * Drive end-to-end automation to eliminate toil, improve efficiency, and enhance operational resilience. * Lead the transition from traditional … Operational Excellence: * Mandate and assure the adoption of IT Service Management (ITSM) processes across all teams, ensuring standardized, efficient, and effective service delivery. * Establish SRE-based operational metrics, including SLOs, SLIs, and error budgets. * Oversee incident response, problem resolution, and root cause analysis with AI-driven remediation. * Ensure high availability More ❯
Employment Type: Full-time
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