Customer Journey Strategy Manager
Tower Hamlets, London, United Kingdom
Barclays Bank PLC
customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: